Data Analyst II

Job description

Microsoft Teams is on fire! We’re the hottest v1 product at Microsoft, if not the entire software industry, and we’re on course to totally disrupt the team collaboration space. Even before we launched the press was calling us “the first product to truly compete against hot group-messaging apps” (PC World), and Gartner called us “a real game changer”.

We have audacious goals as we ramp up to GA and beyond, and we’re looking for a tech-savvy, data-wrangling, creativity-infused growth hacker to take us farther up the hockey stick.

As growth hacking PM and data analyst, you will be responsible for pulling together a broad set of data resources about our users and their activities. Then you’ll explore up, down, through, and across those data to understand where and how our users are struggling vs. lifting off. And then based on that analysis, you’ll define and drive optimizations, experiments, and whole new features to boost our user engagement, grow our fan base, and make Microsoft Teams the most widely and deeply used application in all of Office 365.

You’ll also define and own the “official” metrics we use to measure the product all up, working closely with our telemetry platform team to build dashboards and KPIs, of course, but then pursuing more clever and elegant analyses. And you’ll work side-by-side with other feature PMs to empower their own data explorations and growth experiments. As the core analyst on the product team, you will also engage directly with marketing, business planning, and other teams across Microsoft to own and deliver the Microsoft Teams “growth message”. You will also have the opportunity to drive key user and IT-focused product features, especially in the data area.

As a member of the core PM team, you will have ample opportunity to share your work and get feedback from executives and customers. Your colleagues will be among the best in the industry - they’ve earned their stripes in startups and v1 products and share an intense passion for delivering an amazing product and user experience.

Key responsibilities:

•      Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources using a variety of tools and data analysis techniques

•      Use data analysis, intuition, and creativity to research and discover key opportunities for user engagement and business growth

•      Analyze usage data and identify useful cohorts to spot problems, important patterns, and growth opportunities

•      Define, track and report key metrics and forecasts to assess overall business health

•      Build a “data analysis practice” with both full- and self-service models for investigations, and a regular engagement rhythm to empower the entire organization with data-driven decisions

•      Recommend product direction, specific features, and success criteria to execs and product leaders based on your analyses

•      Connect findings and recommendations to business initiatives and collaborate with key stakeholders at various management levels

•      Contribute to the overall product strategy and roadmap

Requirements:

•      Experience with data analysis programming, query engines, and analysis tools (Cosmos, Interana, Avocado, etc.)

•      Exceptional problem solving, technical and data analysis skills

•      Ability to intelligently integrate a wide range of data sources and analysis to answer core business questions and discover growth opportunities

•      A self-starter with a strong passion about the power of data and analysis

•      Excellent structured communications skills – able to present and discuss data models and analysis to a range of audiences, in a concise and effective manner

•      Exceptional ability to effectively negotiate and collaborate across teams and organizations

•      Able to work fluidly across many different contexts, both internal and external, yet stay focused on “true north”

•      3+ years in data analyst role  

•      Strong project management, leadership, and cross-group collaboration skills

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.