Territory Sales Rep- Royal Canin Vet Pillar - Etobicoke/Toronto/Scarborough/North York

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Overview

The primary purpose of this position is to sell, promote and provide support to customers & customer staff, including other related Key stakeholders on the features and benefits of Royal Canin products, all to grow the current sales. This role is reporting into the Veterinary Pillar.

Key Responsibilities

Sales Process:

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·  Make optimum number of calls/day/week on the proper mix of accounts - 25 calls/ week as an average
·  Focus on Royal Canin and/or Eukanuba brands only - Responsible for educating, selling and increasing Royal Canin’s product portfolio.
·  Work closely with Key Account Managers to ensure effective execution
·  Ability to actively listen, learn and follow-up (Consultative approach) to selling RC products
·  Track each accounts sales by period using Salesforce
·  Follow up on each call by phone or email within 24 hours
·  Participate in conventions/trade shows where company representation is required
·  Provide in seminars and training
·  Remain professional in your appearance and demeanor at all times
·  Maintain profitability and growth

Knowledge/Skills:

· 
·  Continually acquire new product knowledge by staying current with the Knowledge Portal along with other company provided tools
·  Continually acquire new selling skills – internally and through external sources
·  Demonstrate and apply advanced level of business concepts and terminology (profit/loss, mark-up, margin)
·  Proven sales ability and KPI analysis (sales, coverage, distribution, display, cost analysis, sales history/trend)
·  Keep abreast of the competition and their products
·  Above average computer skills: MSFT Office skills (Excel, Word, PPT), Apple software, Sales Force, Pitcher, and able to conduct online product knowledge training.

Manage Territory:

·  Call on accounts with a frequency as determined by management and the customer – maintain consistent call cycle
·  Be able to work flexible hours
·  Work strategically with the head offices of larger chains and/or the sales force of distributors, as directed by management

Administrative Tasks:

·  Maintain Salesforce update to date – no later than one week delay
·  Define your BDF accounts, seek approval from management for spending and maintain sales records of BDF accounts - Record, manage and budget corporate Business Development Funds (BDF)
·  Regular and routine check of email, voicemail and online (SF) programs
·  Company and personal expense reports submitted as required (no later than 5 business days after month end)

Sales Goals:

·  Understand and embrace goals determined by management and meet or exceed the necessary results
·  Set personal goals and objectives for personal development

Corporate Citizenship:

·  Attend and participate in all sales meetings both regional and national
·  Attend appropriate company functions
·  Maintain company vehicle in safe working condition in accordance with the fleet manual
·  All company tools and equipment must be maintained in good working order at all times and remain the property of Royal Canin and are to be returned if you leave the company
·  A company credit card will be provided for your use while on company business for meals, hotels etc. adhere to company expense policy
·  Coach, mentor and empower other team members

Other:

·  Most be able to lift an 18kg bag of dog food
·  Internal relationships with Customer Service, Marketing, Sales, Accounting, R & D, Clinical Research, Q & A, Technical Services
·  External relationships with Clinics, Distributors, Technical or Veterinary Schools, Humane Societies, Technical or Veterinary Associations
·  Adhere to applicable Quality and Food Safety Policies and Quality Management System requirements to ensure compliance to MARS standards.
·  Demonstrate a quality culture in actions, words and spirit
·  Other duties as assigned

Education & Experience

·  3-5 years sales experience, including presentation and customer service skills
·  Minimum of 3-5 years working companion animal hospitals or in an industry sales role if role is in the veterinary pillar
·  1 year college diploma in nutrition, animal science, medical or business courses or equivalent level of industry experience
·  Possess and maintain a valid driver’s license
·  The following are considered preferred/an asset:
·  Excellent communication skills – oral and written
·  Time management and organization/planning skills
·  Technical aptitude and computer literate (MS office, Salesforce.com, etc.)
·  Knowledge of Royal Canin products
·  Bilingual (French & English) dependent on region
·  Product education and technical knowledge of (nutrition/pet food science) ideal or ability to learn

A criminal records check will be required for this position.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Mars Canada is committed to equity in employment and diversity. Mars Canada will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform Mars Canada of your requirements. For more information please review Mars Canada's Accessibility Policy and address any questions about that policy to MarsCanada.Accessibility@effem.com.

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