Offers “Mars”

Expires soon Mars


  • Internship
  • Chattanooga (Hamilton)
  • Energy / Materials / Mechanics

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Title: Maint Utility (Facilities Technician)


TITLE: Facilities Technician



REPORTS TO: James Meyers

DEPARTMENT: Maintenance


The Facilities Technician is responsible for the operation and reliability of all plant systems including high pressure boilers, chillers, cooling towers, air compressors, HVAC systems, Waste Water Treatment (WWT), and facility power supply equipment and processes. The Facilities Technician must possess multi-craft skills (Mechanical and Electrical) and be able to troubleshoot and make repairs to a wide variety of equipment in a safe and efficient manner. This role requires knowledge, competency, professionalism, and safety consciousness to optimize equipment efficiency and longevity while assuring product quality. The Facilities Technician must be able to function with little or no supervision. This position is responsible for local, state, and federal environmental compliance through internal and external audits and networking with regulators, insurers, and other industry representatives. The Utilities Technician assures adherence to ISO and Mars Wrigley Confectionery Conservation standards. Requirements also include the areas of reliable routine service, timely backlog management and prompt emergency response. The Facilities Technician provides technical knowledge for diagnosing, troubleshooting, repairing and debugging complex utilities issues, computer systems, and/or software. They perform emergency repairs on utilities equipment in a quick, efficient, and safe manner, continuously makes decisions in order of prioritizing tasks to sustain plant operations and production.

The Utilities Technician strives to develop to the point of being considered a plant/company expert in the utilities field. They are a liaison between maintenance, engineering, production, contractor, and quality control departments; actively communicating between each, in order to coordinate their efforts towards improving and maintaining existing and future endeavors. Assists with Reliability, Resource Conservation or Utilities Continuous Improvement oriented projects to their completion and execution of incremental improvement activities.

A Facilities Technician is recognized as a technical leader, working to make innovative improvements to overall line(s), area(s) or system(s). The Technician responds to the immediate needs of the manufacturing facility, serving to continuously improve the site’s performance through their actions.


·  Provide & maintains Steam, Compressed Air, Plant Environmental Conditioning, Fire Protection, Weather protection, and Wastewater Treatment, crucial to plant operation. Demonstrated expertise in advanced trouble-shooting and resolution of system-wide or area-wide, chronic problems in processes and products.
·  Ensures that the jobs listed in the Daily Shift Checks manual are performed efficiently and in a timely manner. This consists of, but is not limited to: Shift checks and logging of equipment operation, chemical testing of boiler and loop systems, assuring safe and efficient operation as well as maintenance of the Boilers and their sub equipment, Chillers and sub equipment, Air compressors and sub equipment, Environmental Air Handler units and sub equipment as well as assist at the WWT if needed.
·  Ensure adherence to the various operating permits and required inspections mandated by Federal, State, and Local authorities. These include Air, Wastewater, Pressure Vessels, Refrigeration, Storm water and Spill Prevention Control and Countermeasure Plan, by actively following ISO 9000/14001 Standards.
·  Ensure optimum efficiency of all plant utilities, and wastewater equipment, through preventive/predictive methods.
·  Optimizes preventive maintenance procedures and performs these tasks on assigned area/ systems. Focuses on completion of system generated PM’s and assigned Work Orders. Initiate new PM’s or modify existing PM’s to ensure system optimization.
·  Maintain an “inspection-ready” site with respect to operational and environmental compliance.
·  Uses in-depth knowledge to seek out the root cause of failures and provides long-term, permanent solutions to recurring problems. Is driven to go beyond routine thinking and devises new approaches to problems; “thinks outside the box.” Works on complex problems.
·  Maintain skill levels and certifications necessary in the performance of assigned duties by participating in training and other developmental opportunities.
·  Provides support, leadership, and training to associates by serving as a “Subject Matter Expert”.
·  Ensures that equipment is shutdown and or started to facilitate and meet the requirements of the production modules and schedule.
·  Takes an active role in daily meetings to assess operations, utilities and/or maintenance needs/concerns.
·  Takes ownership in maintenance and implementation of technical documentation, user information services and in-house technical knowledge base systems to improve the efficiency of the department.
·  May conduct technical training courses with fellow associates for new equipment / software or technology after receiving training course oi classes. Interacts with internal parties and vendors to develop training course content, ensuring that course material reflects current technologies and specifications.
·  Is an expert technical resource. Trains other team members.
·  Represents utilities in cross-functional meetings to provide experience from a technical point of view.
·  Willing to participate in the selection process of new technicians, when applicable.
·  Must be able to efficiently meet all the requirements of a Facilities Technician.


Specific policies and procedures include: Five Principles of Mars, GMP's, company policies, production schedules, operating standards, quality standards, safety standards and policies, product specifications, ISO/work instructions, etc. The Utilities Technician operates within existing policies and guidelines for the area, plant, and company.


A Facilities Technician is the technical authority, the “subject matter expert”, in the area that he/she is assigned to. They prioritize requests to be as efficient as possible while supporting site efforts. They will assess the job and make recommendations to site team leadership regarding the following types of areas:

Facilities Technicians are responsible for their own personal resource management.

Troubleshoots to either repair or coordinate the needed resources to accomplish the work in a timely and practical manner. They help establish priorities to meet deadlines for utilities support on a weekly basis, while supporting long-range site goals. They make recommendations on implementation of site projects in regard of their technical aspect. Facilities Technicians make decisions on how to supply the plant with necessary utilities (compressed air, chilled and hot water, steam, etc) in the most reliable and energy efficient manner without negatively impacting production or the environment on a daily basis with little direct supervision. They determine the activities of outside vendor services, if and when needed, in routine and emergency situations.

These individuals have involvement in the concept, design, and implementation of new systems and/oi modifications of existing systems, through recommendations or self-motivated individual effort.


These associates possess the following: technical understanding of Utility Systems, including: HVAC, Chillers, Air Compressors, Plant Life Safety and Fire Protection System, High Voltage Electrical Distribution, Instrumentation, Cooling Towers, Steam Generation, Wastewater Control, Chemical Treatment and Handling, Computerized Monitoring and Control, as well as Electrical and Mechanical Drawings; Proficiency with computers, including word processing, electronic mail, SAP, spreadsheets, trending, and data acquisition programs; presentation skills; knowledge and understanding of process systems; demonstrated organizational and time management skills; use company software to interact with management, maintenance, and quality services.

Through formal education and/or equivalent experience in a maintenance related field, (military training, technical certificates, and accredited apprenticeship programs). Maintaining this level of expertise requires attending training seminars, consulting technical manuals and knowledgeable resources. They increase personal knowledge by keeping current with relevant changes in technology. Asks questions, challenges assumptions and seeks assistance appropriate to circumstances. Take a leadership role in various meetings, teams, projects, etc. Achieves expected results without close supervision. They develop multi-skills through varied work/projects, organizing and facilitating meetings, and oral presentations. Use formal and/or hands-on training on utility-specific equipment/procedures. Facilitates training of associates and organizes work/project assignments to make the best use of personal time.


5+ years’ experience as a Facilities/Utilities Technician or equivalent maintenance experience. 1+ years of Maintenance experience at Mars, Inc.


A deep knowledge of electrical or mechanical theory and practical application is mandatory. They may be required to work rotating or fixed shifts, in varied working conditions. Heavy lifting, repetitive use of stairs and ladders, working at heights and confined spaces are common. Possess strong interpersonal skills, with the ability to work in a team environment. They must demonstrate strong drive, commitment, and initiative. Is a “self-starter” and can work without direct supervision. Performs well under pressure, demonstrates a spirit of proactive leadership, rather than one of crisis management.

Has complete and thorough understanding of corporate polices. Some travel required.


Frequently manages resources (designer’s, contractors, and operations associates) to successfully execute planned work.


The skilled Facilities Technician makes decisions daily that have indisputable impact to the production line, brand, and division. They are Responsible and accountable for the performance of assigned area or system(s). They share responsibility and accountability for producing a quality product in the right quantities and the right time in a cost-effective manner under safe operating conditions. The Facilities Technician has a direct impact on total site performance and daily production, as well as the cost per ton to produce the product. Site production is dependent on uninterrupted delivery of Compressed Air, Steam, and Electricity as well as controlled temp loops. Decisions on what and how the Utility Equipment is operated have a big impact on Utility Costs, Waste, and Environmental and Operational Compliance.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Nearest Major Market: Chattanooga
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