Sales Assistant

Description de l'offre

The sales assistant supports the sales team in all tasks for the 14 Hotels participating in the Paris Sales Cluster. Prepares customer contracts in a highly accurate and efficient manner. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Enters turned down and enquiry only leads, to ensure accurate capture of all enquiries. Involve in the follow-up of certain booking in order to support the sales executive.

Major Responsibilities
• Support the Managers and Sales Team in Opera and Opera SFA Data Entry of Groups & Conference requests :

Respect Marriott standard for Data Entry Opera (Room Grid ,Category of guestrooms, Snapshot, Event agenda ,Market Segment , Shoulder Dates , Acticity Set UP )
Enter all turndown bookings

• Support the Sales Team in preparing customer Proposal and Contract's:
Customize Opera Offers
Customize Opera contract's
Customize Deposit and Proforma invoices

• Support the Sales Team in the Sales Process

Handling of group requests under the supervision and on behalf of the Sales Manager
Qualify Group requests under the supervision and behalf of the Sales Manager
Ability to understand different strategy and to cross sell from one property to the other
Handling clients phone calls on behalf of the Sales Manager
Handling of customer files during the absence of a Sales Executive

• Other
Ability to participate to different tasks specific to our environment to show his interest for his future evolution, as study of the balance score card, variation, Month end report…etc..
Handle Internal Phone
Support Admin Assistant Cluster Email address ( Groups and Events )
Reporting Support (Daily activity reports, Month end reporting , Group review reporting )
Analyze the turndown and the lost bookings

Profil recherché

Qualifications :

Candidate Profile

A/ Experience
• Relevant, proven strength within an administrative environment
• Experiences or studies in hotel business
• French and English speaking and writing
B/ Education or Certification
• High School Diploma or equivalent required.

C/ Personal requirement
• Cooperation, human relations, team spirit
• Enthusiasm, motivation, judgment
• Care of company, properties, appearance
• Self – improvement efforts, patience, punctuality, initiative, resourcefulness
• Professional involvement on the regular basis
• Act confidentially
• Detail oriented
• Sense of urgency and priority
• Ethical and moral behavior

Skills and Knowledge

Strong organization skills
Good attention to detail
Strong communication skills (verbal, listening, writing)
Solid knowledge about the hotels standards and services in order to enter the proposal correctly and then support the team more efficiently
Knowledge of group and conference business
Knowledge of contractual agreements and legal implications
Knowledge about Marriott Sales programs
Knowledge of operations and associated challenges for all brands
Effective decision making skills
Ability to influence others
Strong problem-solving skills
Ability to use standard software applications and hotel systems including OPERA and Outlook
Good analytical skills
Strong customer and associate relation skills
Ability to develop and maintain relationships e.g., associates, customers, vendors
Other
Performs other duties as assigned to meet business needs, demonstrating a flexible, adaptable nature
Knowledge about Operas Sales &Catering and reports
Knowledge about world, excel and Power Point

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.