Night Manager

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

Department

As the Night Manager you will be reporting to the Welcome Office Manager and you will be a part of our Rooms department.

Job Description

As the Night Manager it is your essential task to represent the Hotel Management during the Night Shift while ensuring all aspects of the guest experience are seamless and a true reflection of the W Branded experience. The Night Manager further has to make sure that all the relevant guest experience information is recorded in the approved format and is made available to all applicable hotel departments.

As the Night Manager you have to be present in the Living Room, meet and interact with as many guests as possible to ensure their satisfaction with the hotel. You further have to communicate regularly with other departments to guarantee their support from an operational stand point. You have to ensure the safety and welfare of all guests and Talent alike through regular contact with the security team. You have to assist in new hires and interviews, while also making sure that all new hire training schedules are being completed and a constant support system is in place.

Requirements

A Bachelor Degree in Hospitality Management is required.

At least 2 years of work experience in the same or similar position in a luxurious hotel are required.

You must be fluent in the English language, both written and verbal.

We want you to be an outstanding coach and mentor with strong leadership skills, committed to the development of your team.

We expect you to ensure that our guests feel welcome and WOW them in the W way!

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.