Franchised Group Coordinator

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply online at - http://chm.tbe.taleo.net/chm04/ats/careers/requisition.jsp?org=GRANDPERFORMER&cws=47&rid=5078

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

The main objective of a Group Coordinator is to bridge the gap between the Sales Department and the hotels. The GC possesses strong organization skills, is self-motivated and self-directed, has previous experience in a group hotel and is technically strong with the numerous systems required to do the job successfully.

Essential Duties and Tasks

·  Enter all Definite and Tentative Groups into the Brand CRS and the hotels PMS as they book. Setup group billing masters.
·  Enter and manage shoulder dates (three days prior and post) for all Groups, NMQ-ing shoulder dates that we will not take the Group rates.
·  Trace all decision dates for Tentatives. Contact Sales Managers to follow-up on Tentatives that are nearing decision dates.
·  Trace all cutoff dates for Definites. Contact the Client/Sales Manager to notify of pending cutoff dates and request rooming lists. Check blocks within cutoff dates daily to drop excess inventory.
·  Manage Group inventory in Sales and Catering system, PMS and Brand CRS.
·  Enter rooming lists into Brand CRS/PMS. Complete rooming list updates as requested.
·  Service all in-house Reservation requests.
·  Perform Group Scrub with Brand Revenue Manager prior to weekly Yield Meetings.
·  Provide GRCs and Pace reports to Brand RMs.
·  Attend and participate in weekly Yield Meetings.
·  Enter all MAR rate changes as determined during Yield Meeting.
·  Enter all Group Blocks and individual reservations in as new weeks roll into KDATE.
·  Process Travel Agent commissions daily.
·  Update information screens of brand systems to include; DH screens, MarRFP and EPIC quarterly.
·  Weekly System audit of GRC/PMS/Brand CRS.
·  Actualize groups in Delphi upon groups departure.
·  Setup new rate codes in Opera once set-up in MARSHA.
·  Balance inventory between PMS and CRS.
·  Review and process queues in CRS systems.
·  Manage comp logs in both PMS and CRS.
·  Manage reservations inquiries through vanity site.
·  Posting deposits daily for individual reservations.
·  Posting Rewarding Events for groups as they depart.
·  Making test calls for all external reservation sources.
·  Manage third party extranets to include Wholesalers, OTAs, etc.

Experience / Education / Certifications:

·  Marriott experience preferred
·  Delphi, Opera, CITY experience preferred
·  College courses - preferred
·  Hospitality or related industry experience - required

This company is an equal opportunity employer.

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