Food & Beverage Social Media Coordinator

Job description

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Desired profile

Qualifications :

Job Summary

To ensure the smooth and efficient running of the Food & Beverage Department's Marketing & Social Media activity by ensuring that planning, coordination, administration, communication and information functions and duties of the department are carried out in a professional, discreet, exact and prompt manner in accordance with documented in line with organization's policies. The F&B Social Media Coordinator should be responsible for managing online communities and building a social CRM that can be leveraged to improve visibility, customer satisfaction, engagement and advocacy of the hotel's restaurants and bars, talent and products. The goal is to establish a positive online presence for the hotel's F&B outlet(s) by integrating property-specific brand messaging into all customer touch points and across all platforms in a compelling, seamless way, measure its impact to the hotel's overall business and distinguish the hotel as F&B thought leader on social media.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.