F&B Service Expert

Job description

Job Number 24064258
Job Category Food and Beverage & Culinary
Location Delta Hotels Birmingham, 12 Hagley Road Five Ways, Birmingham, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Birmingham is the place for you.

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you’ll make 

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Waiters, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you’ll do 

·  Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate 
·  Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations 
·  Ensure that the restaurant is set up and ready for each service period
·  Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area

What we’re looking for 

·  A warm, people-oriented demeanour
·  A team-player attitude 
·  A safety-first approach  
·  Positive outlook and dependability 
·  No Experience? No problem!  - bring personality and dedication and we will provide the training

Perks you deserve

In addition to an hourly rate of pay ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:

·  Health & Wellbeing - complimentary Leisure Club Membership because your wellbeing is important
·  Meals - Tasty and Varied Meals in our Associate Dining Facility 
·  Uniform & dry-cleaning service
·  Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
·  Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide 
·  Holidays -  20 days holiday plus 8 Bank Holidays increasing with service
·  Pay -  Annual Performance Related Pay Review 
·  Health - Cycle to work scheme
·  Pension & Life Assurance
·  Flexibility –  do you need flexibility in your life, talk to us as we know worklife balance is important 
·  Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service 
·  Develop and Grow - Comprehensive Training and Development programs
·  Career  - career progression opportunities are endless as the #1 leader in hospitality worldwide 
·  Celebrate  - Awards and Recognition Celebrations
·  Events -  Monthly Calendar of Associate Focused & Fun Events

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts.  If you need flexibility in your life? We are happy to discuss this with you!

If this sounds like the perfect role for you apply online.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.