F&Bサービス（一般職）

Job description

Job Number 24076919
Job Category Food and Beverage & Culinary
Location Aloft Tokyo Ginza, 6-14-3 Ginza Chuo-ku, Tokyo, Tokyo, Japan VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. 
Set tables according to type of event and service standards. 
Answer questions on menu selections. 
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 
Record transaction in MICROS system at time of order. 
Check in with guests to ensure satisfaction with each food course and/or beverages. 
Maintain cleanliness of work areas, china, glass, etc., throughout the day. 
Complete closing duties, including restocking items, turning off lights, etc. 
Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. 
Speak with others using clear and professional language. 
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. 
Ensure adherence to quality expectations and standards. 
Read and visually verify information in a variety of formats (e.g., small print). 
Stand, sit, or walk for an extended period of time or for an entire work shift. 
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. 
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. 
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

＜業務内容＞

当ホテル内の下記レストラン・バーにおける料飲サービス業務全般に携わっていただきます。

・オールデイダイニング「The WAREHOUSE」
・バー「W XYZ Bar」
・ルーフトップバー「Roof Dogs」

【具体的な業務内容】
・オーダーテイク
・料理や飲料の提供
・飲料や備品類の棚卸し、および発注業務
・メニュー作成

 

＜アロフト東京銀座について＞

アロフト東京銀座は、世界最大のホテルグループ「マリオット・インターナショナル」が2020年に日本初上陸させた次世代型のライフスタイルホテル。

ART・MUSIC・TECHNOLOGYをコンセプトとし、情報感度の高いデジタルネイティブ世代をターゲットに、館内には話題の音楽が流れ、SNSでも取り上げられたオシャレなアート空間が魅力のホテルです！

私達は従業員を「タレント」と呼び、それぞれの個性を尊重した活気溢れるチームを目指しています。
従来のホテルのような、「お客様がホテルの\