Cluster Revenue Manager

Description de l'offre

JOB SUMMARY

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

· Compiles information, analyzes and monitors actual sales against projected sales.

· Analyzes information and evaluates results to choose the best solution and solve problems.

· Generates and provides accurate and timely results in the form of reports, presentations, etc.

· Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

· Maintains accurate reservation system information.

· Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

Executing Revenue Management Projects and Strategy

· Updates market knowledge and aligns strategies and approaches accordingly.

· Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

· Establishes long-range objectives and specifying the strategies and actions to achieve them..

· Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

· Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

· Provides revenue management functional expertise to general managers, leadership teams and market sales leaders.

· Ensures hotel strategies conform to brand philosophies and initiatives.

· Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

· Prepares sales strategy meeting agenda, supporting documentation..

· Manages rooms inventory to maximize cluster rooms revenue.

· Assists hotels with pricing and provides input on business evaluation recommendations.

· Leads efforts to coordinate strategies between group sales offices.

· Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

· Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

· Provides recommendations to improve effectiveness of revenue management processes.

Building Successful Relationships

· Develops and manages internal key stakeholder relationships in a proactive manner.

· Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

· Attends staff/forecast/long range meetings as requested by properties.

MANAGEMENT COMPETENCIES

Leadership

· Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Managing Execution

· Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

· Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Generating Talent and Organizational Capability

· Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
· Business Acumen - Understands and utilizes business information to manage everyday operations.
· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
· Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
· Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
· Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.

Profil recherché

Education and Experience

· 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

· 3-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 year experience in the revenue management, sales and marketing, or related professional area.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.