LVMH - Client Advisor - Cape Town

Job description

Company : Louis Vuitton South Africa
Business group : Fashion & Leather Goods
Our beautiful Louis Vuitton store in the vibrant and busy V&A Waterfront based in Cape Town is looking for a Client Advisor (Part-Time or Full-Time) to continue our Brand's successful and strong heritage.
This is an opportunity for those who thrive in a fast paced environment, and who see themselves as more than a Sales Associate, or Sales Assistant, but as a true 'Advisor'
- someone who has the curiosity to discover and dare their clients, has a passion for people, and values forming and developing meaningful relationships with fascinating people from all over the globe.
The ideal candidate should have professional experience with either high-street or luxury retail brands, or have a strong and rich history involving customer service, dealing with a diverse and elevated clientele. Preference will be given to those candidates who demonstrate the ability to deal with a fast paced, high volume environment, and a strong drive for results.

Desired profile

Experience required : Minimum 2 years
ESSENTIAL DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company's policies and procedures