LVMH - Artisan, Hand Painter - Lenox Square, Atlanta

Job description

Company : Louis Vuitton North America
Business group : Fashion & Leather Goods
As an Artisan for Louis Vuitton you help make our client's unique pieces their own. Delighting them by creating personalized artwork and continuously striving to exceed their expectations. You will take ownership of the overall animation of the Made to Order space, providing personalization (Hot Stamping, Mon Monogram, Hand Painting) and special order services to clients and providing artistic demonstration during in-store events.
To be successful in this role you must possess extensive hand painting artistic skill and the ability to interpret and replicate client's desired artwork as well as an appreciation for the Louis Vuitton culture, history and craftsmanship. Passion is at the heart of our work, we value commitment in everything we accomplish. Explore, develop, innovate, create...every journey is unique and there is no better way to reveal your potential.
This position will be based in one of our beautiful location at Lenox Square in Atlanta, GA.

Desired profile

Experience required : Minimum 2 years
This person will be responsible for Personalization Services such as hot stamping, Mon Monogram and Hand Painting; receive, process and facilitate 'Made to Order'/Special Orders and represent the brand during all interactions with clients; as per described below:
Personalization Services: Hot Stamping, Mon Monogram and Hand Painting
Maintain communications with the client while servicing custom requests (i.e., initials, personalized crests, portraits, etc.), which may include reviewing, evaluating, assessing requests and managing time-line expectations of process and completion
Provide clients with artistic samples, collaborating on modifications
Create quality hand painted artwork/design on products
Train staff on hot stamping and provide on the spot services to clients 
Special Orders/Made to Order
Receive, process and facilitate the MTO business from time of order until time of delivery
Provide regular status updates to the client
Liaise between the special orders department and the host store
Brand Representation
Must have the appreciation of the Louis Vuitton culture, history and craftsmanship
Represent the brand and services during high profile in store events
Service clients according to the Louis Vuitton Signature Selling Ceremony and quality service expectations