Business Account Manager and Operations

Description de l'offre

Our business development team are the business representatives in each territory.

We select and sign up fleets that match our requirements. The fleets are then onboarded onto our systems. For a fleet to receive trips from Karhoo, it needs to use a dispatch system that we are or can be integrated to.

For the moment we cover UK, Europe, North America and Asia – and we are constantly monitoring the World for new supply opportunities. Taxis, minicabs, motorcycles, or any other means of ground transportation as long as it is legal and compliant with regulations.

The France team looks after the suppliers and demand partners on an account management model. We strive to automate as much as possible throughout the value chain, from signing, onboarding, integrating, testing, deploying, billing, and servicing.

We’re looking for motivated women and men who can solve more problems than they create, who can work independently as well as in a team, and who can interact professionally with our partners. People who will always find the root cause of a problem, improve the quality and increment the speed in all our processes.

We are here to positively disrupt the ground transportation industry and we need your help.

If you’re looking for an opportunity to join a fast paced startup that promotes an environment for collaborative culture and growth striving to change the way we get around in a city then look no further!


PRESALES
- Monitoring of market trends within ground transportation, being on top of the news in the transportation industry, and able to extract, analyse and
communicate trends
- Analysing and creating customer interest (DMS, fleets and demand partners) using SalesForce, local newsletters, trade show representation and direct sales meetings. Balancing supply and demand in the territory.

CONTRACTING
- Analysing the market, identifying major stakeholders, conducting desk and field research, and presenting this to management and colleagues
- Reaching out to market players, succeed in setting up meetings and gaining top level attention from potential partners
- Managing the negotiation and e-signing contracts process. Maintain a constant progression in supply and demand volume.

ONBOARDING
- Initiating onboarding procedure but passing responsibility over to operations.
- Account manager for escalation if onboarding is delayed.

LIVE
- Maintain client relations in order to secure trust and increase trip volumes. Liaise with central operations, removing language and cultural barriers between central operations and the local partners.
- Always aiming to improve the efficiency and effectiveness of our processes and systems

Profil recherché

Essential Skills and Requirements:
Experience from ground transportation industry
Experience with platform economics
Commercial development experience
Key account management experience
A good understanding of tech
A bachelor or a master’s degree in related domains
Native in French, very high level of English

TOP 10 Business School
Personal Qualities
Demonstrable ability to self-manage and be organised with a strong work ethic
Very strong verbal/written communication skills
Excellent team working abilities
Strong time management, accountability and organisational skills
Strong commercial awareness, with an understanding of business priorities
Highly adaptable and capable of working in a high pressure environment
Willing to travel

À propos de La Relève

Following the acquisition of Yuso by the Renault-Nissan bank, others companies have been acquired in the same guideline such as the group Flit Technologies.

This startup is one of its flagship products. Its motto : “ Enabling sustainable mobility”. Indeed, by gathering more than one million taxis and private hire vehicles in more than 700 cities of 125 countries, it is the first responsible technology platform dedicated to urban mobility.

We connect our B2B customers to transportation companies through a marketplace.

Furthermore, we offering transparency, cost and quality control tools and all of this via a single connection. Concretely, we offer to our customers the possibility to book a taxi/phv in NYC, London or Brive-la-Gaillarde.

As you will have understood, we cover urban like rural areas with local fleets on only one app. Given that our global coverage, our teams are split into London, New-York, Paris and Singapore with daily connections between our offices.

Are you ready to work in synergy with us ?!