Analyst-International Cust Svc

Job description

L'Oreal USA

Luxe Supply Chain

Job Summary:

Overall responsibility is to provide full service to International affiliates. This includes but is not limited to ensuring adherence to cycle time and service level expectations, execution of order management processes and timely resolution of financial claims.

Job Requirements:

·  4 year college degree in Engineering, Supply Chain Management, Business or other related field.
·  2-4 years’ experience in planning, inventory control, customer service or related exp.
·  Proficient in Excel
·  Strong Analytical Skills
·  Excellent oral and written communication
·  SAP system experience a plus

Tasks, Duties & Responsibilities:

·  Ensure and coordinate the timely shipment of finished goods and accessories to our international affiliates.
·  Problem resolution including timely fulfillment of backorders, arrangement of expedited material including air shipments and direct shipments to affiliates.
·  Project management including identification of potential process and efficiency enhancements and cost reduction projects
·  Management of issues related to transfer of goods between manufacturing and distribution systems.
·  Maintenance and coordinate of the North America Free Trust Act process

Please note : This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.