People Services Coordinator

Job description

People Services Coordinator
·  Transform your customer service experience into making a real difference in our Firm
·  Face paced and high volume role supporting a diverse group of stakeholders
·  Immerse yourself in an inclusive, exciting and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities.

Our national People Services team are the first line of support for our business when it comes to People matters. You will join a fast paced and high volume environment with a team who pride themselves on driving service excellence.

Your Opportunity

A rewarding role working with extraordinary people who are passionate and courageous about supporting Employees, Managers & Partners to make KPMG the clear choice. You will:
·  Be the primary contact point for KPMG staff in Australia who require support on people operations including general HR advice, global mobility, recruitment & learning operations
·  Ensure the resolution of problems and queries with an impeccable level of customer service
·  Provide on-the-job learning support to our offshore coordinators, enabling service excellence
·  Be an active participant, suggesting process/system improvements that increase customer satisfaction, speed of execution and commercial efficiency How are you Extraordinary?

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

To be considered for this opportunity, your qualifications, skills & experience could include:
·  Customer services experience gained within a financial, professional services or large corporate environment (no HR experience necessary)
·  Outstanding time management, problem solving and organisational skills gained in a high volume environment with competing demands
·  Initiative, self-motivation and a commitment to providing highly responsive customer service
·  A collaborative, team-focused mindset, strong communication skills and a flexible approach to your work
·  A passion for learning and process improvement are a must! The KPMG Difference

Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other.

We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion.

Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG:

Flexibility empowers wellbeing

Flexibility enables contribution to the community

Flexibility inspires technology & innovation

Flexibility supports family

Make KPMG the clear choice for your career and be Extraordinary !

Advertised: 01 Dec 2018 AUS Eastern Daylight Time
Applications close: 14 Dec 2018 AUS Eastern Daylight Time