Audio Visual & Video Conferencing Officer - Melbourne

Job description

  Immerse yourself in an inclusive, diverse and supportive culture
·  An exciting 12 month contract opportunity in Melbourne
·  Be part of a team with access to leading edge technology KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.

Your new role

Ensure consistent and reliable Audio Visual and Video Conferencing Systems are maintained within Service Level Agreements. This will include, but not be limited to:
·  Provide first point of contact and in-room technical support for all video conferencing and audio-visual equipment.
·  Administration of Polycom scheduling tool & related database infrastructure
·  Testing and maintenance coordination of all audio-visual equipment and back-end infrastructure including software, firmware and hardware upgrades.
·  Escalation and liaison with suppliers and service providers to resolve critical outages
·  Collaborate with Level 2 (Network, Hosting & Voice) and third party vendors
·  Ensure relevant documentation is created and published to enable the support and maintenance of all video conferencing systems nationally
·  Proactive and reactive system maintenance when required
·  Establishment of support tools, instructions, supporting documentation to maintain video conferencing services

You bring to the role
·  Proven experience in a similar role
·  Polycom, Resource Manager, RMX/RPCS1800 experience
·  Experience with Skype for business
·  Client Relationship experience
·  Sound communication skills

What we offer you

We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities.

We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability.

This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first.