Assistant Engineer

Job description

As part of the ITS team, you will be required to deliver efficient and effective Information Technology architecture and processes as enabling tools to support KPMG's global and local strategies. We are looking for an Assistant Engineer to join our team.

Responsibilities

·  Render IT support service to internal user via phone, email, remote or walk-in users
·  Investigate and diagnose desktop problems
·  Create/track/close incidents related to IT services using incident tracking system
·  Maintain and update desktop and laptop OS and software
·  Any other ad hoc duties assigned

You should possess the following:

·  A Diploma in IT, Information Communication Technology or other IT related qualifications.
·  1 year of relevant experience as an IT helpdesk support.
·  Good technical experience with various Microsoft products and Cisco network products preferred.
·  Good knowledge of Microsoft Windows 8, Windows 10, Microsoft Office, Microsoft Outlook, , iOS & Android devices, hardware support and general desktop applications.
·  Service orientated, meticulous and able to work in a team environment.
·  Able to keep focus in a fast paced environment preferred.
·  Good spoken and written communication skills.
·  Fresh Diploma holders will also be considered.