Solution Design Owner, Maintenance Solutions

Job description

About us

KONE IT is an organization of process development and IT experts responsible for developing KONE’s processes and managing cutting-edge IT solutions worldwide.

We are looking for

We are now looking for a Solution Design Owner, Maintenance Solutions for applications supporting our Maintenance Business Solution on SAP. These applications assist our personnel to manage sales for maintenance and repairs, customer service, service order billing and planned maintenance area.

As a Solution Design Owner you will be responsible of functional solution design for these solution areas. You will work closely with business process owners and other stakeholder to capture and manage the business requirements and formulate these into information system concepts and functional specifications.

You will work in close co-operation with technical configuration team(s) and solution providers in order to create alternative solution options analysis, ensure solution technical fit for purpose and participate in capacity planning. The position can be located in Hyvinkää or Espoo, Finland.

Main responsibilities:
• Formulate business and process requirements into information system concepts and functional specifications
• Requirements collections and management
• Ownership of functional solution designs and documentation
• Provide advanced non-technical support during use phase; and provide know how on concept, related applications and processes
• Collect end user feedback

We offer

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

For additional information please contact SAP Solution Owner Giovanna Frenda, tel. or e-mail or Head of Maintenance & IoT Solution Team Jaakko Lehto, tel. or e-mail

If you are interested in this position, please send your application and salary expectation by April 5, 2017.

Desired profile

Skills, Education and Experience

• Bachelor’s or Master’s degree in IT, Business Administration or Engineering
• Experience in design modeling and working in business-IT interface
• At least two years’ experience in working in an international environment with ability to perform in virtual and matrix organizations
• Understanding and experience in IT projects
• Knowledge of CS/ (customer service), PM (plant maintenance), SD (sales and distribution) SAP module
• Knowledge of variant configurator in SAP and ability to understand coding is an asset
• Business process modeling and basic project management skills
• Excellent communication skills in English
• Service focused approach and attitude with highly motivated team player mindset
• Willingness and ability to travel