Maintenance Administration Assistant

Job description

About us

KONE Egypt is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings.

We are looking for

Accountable to assign the right maintenance profile to any new or modified contracts, to any equipment where the technical characteristics have been updated and to any equipment where the change of traffic conditions (evolution of start counter) leads to a new profile assignment.
Accountable to propose and to define new maintenance profile, based on the equipment technical characteristics, that will be valid for the organization
Accountable to check the missing equipment technical characteristics used for the MBM profiles, and to create an inspection visit to the technician in order to collect them.
Responsible to maintain the “technician to equipment” assignment, based on supervisor decision.
Accountable for the creation of the maintenance visits based on the schedule, and for the their distribution to the technicians (if no electronic dispatching)
Accountable to monitor, check and correct the right alignment of the back reported jobs between the systems
Responsible to compile the package service repairs tenders, make it signed by the supervisor, send it to the customer, monitor and react to customer’s answers, and create the order.
Accountable to monitor, check and correct the accuracy of e-mail customer notifications, resending them when necessary
Accountable to enter technician timesheet data in the system

We offer

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Desired profile

Skills, Education and Experience

Graduate of a Relevant university bachelors, with very good english language
High proficient user of Microsoft Office (Excel and Word)
Experience of 1 to 3 years maximum  needed