Training and Process Manager

Job description

Training and Process Manager

Dubai

Job description

To ensure that all new and current staff receive all required system and general business related training as per corporate and regional guidelines.
To support the root cause analysis of system and / process control failures in order to provide appropriate and timely solutions.

Your tasks and responsibilities

·  To provide training on operational systems as per regional training process to all FS users. This will include administering Computer Based Trainings (CBT) as well as delivering live trainings.
·  To deliver day to day system & process support to operations.
·  To support and oversee supplier electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
·  Ensuring KPI and Data Quality targets are met.
·  Outsourcing - Preparing SOP & implementing SSC tasks
·  Ensure to have updated working instructions (in coordination with the QSHE team)
·  To update KNNET/MYKN
·  To be involved in system testing as required.

Your skills and experience

The role holder needs to bring the right attitude to the job with a focus on driving profitable operational solutions for the organization making sure we are able to deliver, maintain and improve. They should have a focus on leadership, project management, systems knowledge and above all else, a process improvement mindset. They must be flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.

Good reasons to join

We offer an employee friendly and casual environment for you to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.

Contact

Applicants must possess the above experience and skill set in order to be considered for this role. Apply online ensuring that a full up to date CV is attached with your application.

About Kuehne + Nagel

With over 76,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req32116

Desired profile

Training and Process Manager

Dubai

Job description

To ensure that all new and current staff receive all required system and general business related training as per corporate and regional guidelines.
To support the root cause analysis of system and / process control failures in order to provide appropriate and timely solutions.

Your tasks and responsibilities

·  To provide training on operational systems as per regional training process to all FS users. This will include administering Computer Based Trainings (CBT) as well as delivering live trainings.
·  To deliver day to day system & process support to operations.
·  To support and oversee supplier electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
·  Ensuring KPI and Data Quality targets are met.
·  Outsourcing - Preparing SOP & implementing SSC tasks
·  Ensure to have updated working instructions (in coordination with the QSHE team)
·  To update KNNET/MYKN
·  To be involved in system testing as required.



The role holder needs to bring the right attitude to the job with a focus on driving profitable operational solutions for the organization making sure we are able to deliver, maintain and improve. They should have a focus on leadership, project management, systems knowledge and above all else, a process improvement mindset. They must be flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.

Good reasons to join

We offer an employee friendly and casual environment for you to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.

Contact

Applicants must possess the above experience and skill set in order to be considered for this role. Apply online ensuring that a full up to date CV is attached with your application.

About Kuehne + Nagel

With over 76,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req32116