Operational Care - Exports

Job description

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.

Your Role

Sea Logistics Export Operational Care personnel are part of a team in the Operational Care Centers, responsible for coordinating transport activities by executing the necessary bookings with our partners, executing the requisite data entry and generating the required documentation and liaising with our customer care specialists to ensure requirements are met. All of these activities are to be performed in compliance with rules and regulations governing sea transport and associated national protocols. Sea Logistics Export Operational Care may from time to time if trade management do not control this function on a given trade, be responsible for managing the coordination of customer shipments by securing buy rates and capacity with qualified carriers / partners.

Your Responsibilities

·  To create/ Complete shipment details in our internal data management system (Carrier/ Vessel, Item description etc)
·  To coordinate with customer care, haulers and carriers for the export of shipment  
·  To create files for consolidation container  (Master / Single)  
·  To review and insure alignment of shipping instructions including to clarify any deviations/conflicts taking country regulations, export compliance and rate and routing information into consideration
·  To ensure profit maximization
·  To immediately report problems, operation disputes or discrepancies to supervisor, manager, divisional manager or branch manager
·  To monitor operational performance of carriers and other vendors and escalate / create awareness if performance and commitments are not being delivered - initiate and resolve any rate discrepancies
·  To work with Sales and Customer Care on account implementation, ensuring a smooth transition from sales to operations 

Your Skills and Experiences

·  Have 5-8 years experience in Sea Logistics, Sea-Log Experience 2-3 years and KN Login Experience                         
·  Computer Literate (Microsoft Word, Excel, Sea-Log , CIEL, KN Login)                        
·  In-depth Knowledge of Seafreight Import Processes                        
·  Strong Analytical and analysis skills                        
·  Excellent communication and organiztional skills                         
·  Ability to work under pressure & meet deadlines                        
·  Self motivated and independent                        
·  Meticulous, attention to detail and self-motivated                     

Good Reasons to Join

We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.","industry":"Logistics","datePosted":"2020-11-30T00:00:00.000Z