Ocean Export Supervisor

Job description

Ocean Export Supervisor

Atlanta, Georgia

Job description

Oversees and ensure that the calculation of tariffs and price conversions are correct. Converts and verifies shipment weight and volume. Uses rate charts to convert foreign currency to U.S. Dollars and vice-versa. Communicates by e-mail, telephone and fax with foreign operations and local customers and/or import brokers. Assist with arrangements of transportation and ensures timely delivery of shipments and prompt and accurate documentation and invoicing.

Your tasks and responsibilities

OPS Duties: oversees coordination with customer, truckers and shipping lines for the department. Complete processing of all documentation required including invoicing.
Supervise handling, follow-up, tracking and tracing, problem identification and timely resolution. Ensure the team follows all established procedures. Provide feedback to employees and assist them with difficult tasks.

Customer Service Responsibilities Act as a primary liaison with the customers. Ensure maximum profitability by overseeing cost effective rates negotiation with service providers. Security training classes is a must.
Monitor, on an ongoing basis, all aspects of the operation in the Import department, including booking, shipments and related paperwork. Act as a resource for the staff assisting when necessary.
Review information published on KN's Intranet system daily.
Immediately report problems, disputes or discrepancies to Department Manager.
Build close and strong relationship with our customers (internal as well as external).
Identify areas of our business which require improvements i.e. operations processes, cost control.Supervisor is responsible for providing training to new employees as well as evaluating the need of training within the existing staff. Provide feedback to the team member on a regular basis. Assist employees as needed. Comply and enforce company policy.
Read and work in accordance with Quality Management Work Instructions and Procedures (ISO 9001). Observe and enforce safety rules within the department.Employee may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments.

Your skills and experience

The ideal candidate will have 2-3 years work experience in freight forwarding; solid knowledge of Imports/Supply Chain
Excellent communication skills both verbal and written are required. Ability to delegate and multitask is a must.

Education: College Degree, BBA, Bachelors Degree, International Business

Good reasons to join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Contact

Kuehne + Nagel Inc - New York - Head Office
10 Exchange Place
Jersey City, NJ 07302-3920

With over 76,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

Learn more >>

kncareers.com

Reference Number: req35845

Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.

Desired profile

Ocean Export Supervisor

Atlanta, Georgia

Job description

Oversees and ensure that the calculation of tariffs and price conversions are correct. Converts and verifies shipment weight and volume. Uses rate charts to convert foreign currency to U.S. Dollars and vice-versa. Communicates by e-mail, telephone and fax with foreign operations and local customers and/or import brokers. Assist with arrangements of transportation and ensures timely delivery of shipments and prompt and accurate documentation and invoicing.

Your tasks and responsibilities

OPS Duties: oversees coordination with customer, truckers and shipping lines for the department. Complete processing of all documentation required including invoicing.
Supervise handling, follow-up, tracking and tracing, problem identification and timely resolution. Ensure the team follows all established procedures. Provide feedback to employees and assist them with difficult tasks.

Customer Service Responsibilities Act as a primary liaison with the customers. Ensure maximum profitability by overseeing cost effective rates negotiation with service providers. Security training classes is a must.
Monitor, on an ongoing basis, all aspects of the operation in the Import department, including booking, shipments and related paperwork. Act as a resource for the staff assisting when necessary.
Review information published on KN's Intranet system daily.
Immediately report problems, disputes or discrepancies to Department Manager.
Build close and strong relationship with our customers (internal as well as external).
Identify areas of our business which require improvements i.e. operations processes, cost control.Supervisor is responsible for providing training to new employees as well as evaluating the need of training within the existing staff. Provide feedback to the team member on a regular basis. Assist employees as needed. Comply and enforce company policy.
Read and work in accordance with Quality Management Work Instructions and Procedures (ISO 9001). Observe and enforce safety rules within the department.Employee may also have additional responsibilities in accordance with supporting a specific department(s)/division(s) and/or be tasked with specific, individualized assignments.



The ideal candidate will have 2-3 years work experience in freight forwarding; solid knowledge of Imports/Supply Chain
Excellent communication skills both verbal and written are required. Ability to delegate and multitask is a must.

Education: College Degree, BBA, Bachelors Degree, International Business

Good reasons to join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Contact

Kuehne + Nagel Inc - New York - Head Office
10 Exchange Place
Jersey City, NJ 07302-3920

With over 76,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

Learn more >>

kncareers.com

Reference Number: req35845

Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.