Import Customer Service (Hong Kong, Kowloon Bay)

Job description

Import Customer Service (Hong Kong, Kowloon Bay)

Hong Kong

Job description

How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight import customer service team works closely with customers and customs brokers to ensure unloading and import clearances are executed on schedule. If you wish to further develop your career in a large organisation, this is an excellent opportunity to join our team in Hong Kong.

In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.

We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!

Your tasks and responsibilities

·  Accept import bookings and complete all system entry requirements timely and accurately
·  Ensure all tasks are completed according to SOP and KPIs
·  Liaise with all parties to ensure unloading and import clearance tasks are completed on time
·  Deliver the highest levels of customer experience with focus on service and retention

Your skills and experience

To be considered, you should have a good understanding of import procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Elaine Chan – Human Resources Officer
Kuehne & Nagel Limited
Tel : 852-2823-7688

Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req39300

Desired profile

Import Customer Service (Hong Kong, Kowloon Bay)

Hong Kong

Job description

How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight import customer service team works closely with customers and customs brokers to ensure unloading and import clearances are executed on schedule. If you wish to further develop your career in a large organisation, this is an excellent opportunity to join our team in Hong Kong.

In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.

We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!

Your tasks and responsibilities

·  Accept import bookings and complete all system entry requirements timely and accurately
·  Ensure all tasks are completed according to SOP and KPIs
·  Liaise with all parties to ensure unloading and import clearance tasks are completed on time
·  Deliver the highest levels of customer experience with focus on service and retention



To be considered, you should have a good understanding of import procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Elaine Chan – Human Resources Officer
Kuehne & Nagel Limited
Tel : 852-2823-7688

Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req39300