Sales Associate

Job description

Mission

· Have a deep and broad understanding of the customer and the luxury landscape.
· Show the capacity to build, target, establish and foster long-term relationships with clients and support brand awareness.
· Embody retail excellence strategy and reflect the brand luxury and lifestyle positioning.

Main Assignments

· Finalize sales targets achievements in line with company strategy.
· Use effective selling techniques to maximize the business potential of the stores
· Thrive on having Brand, Product, and Craftsmanship knowledge
· Contribute to team work by sharing information and best practices
· Participate in maintaining visual merchandising according to company and seasonal guidelines
· Collect and update customer information to ensure an efficient use of CRM and Client Book
· Uphold respect of the company standards and procedures
· Keep stock info updated and follow store-to-store transfer request procedures
· Cultivate customer relationships
· Deliver excellence in customer service in alignment with the company standards

Desired profile

Qualifications

·  Excellent customer and service attitude and high flexibility to adapt to several types of Customers
·  2+ years Sales experience in fashion & luxury contexts
·  Fluent in English (proficiency in other languages also will be preferable)
·  Excellent communication and empathetic skills
·  Commercial results orientation
·  Good team player
·  Multitasking, flexible
·  Capacity to work in a fast moving, dynamic and stressing environment