Sales Advisor – Galeries Lafayette

Description de l'offre

ROLE MISSION

The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.

KEY ACCOUNTABILITIES

• Contribute to the teamwork by the accomplishment of the goals set by the Store Management

• Create and develop a positive relationship with the customers, from the first contact to the farewell

• Meet and exceed CRM and retention goals

• Effectively use the Client Book to nurture the relationship with the existing and potential customers

• Create and cultivate a network of contacts to expand potential customer base

• Gather information about the market: new trends, events, competitors' activities and products

• Effectively interact and collaborate with colleagues in the store and in the company at large

• Implement stock procedures according to company standards and guidelines

• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks

Profil recherché

KEY REQUIREMENTS

Experience in a sales position

Specialization in formalwear is a plus

Fluent in French and English, a third language is a plus

Listening and communication skills

Flexibility to work in a multicultural context

Networking and proactivity

Self-development attitude

Sense of ownership

Ability to be mobile on the sales floor for extended periods of time