7.5T C1 Driver Installer Trainee

Job description

Job Type

Customer Service

Location

Southampton - South Central

Partnership Level

9

Closing Date

21/05/2024

Vacancy Type

Permanent

Salary

£27,200.00 - £33,900.00 Annual

Salary Frequency

Annual

Hours of Work

Hours of full time work (41 hours per week) between 06:00 to 17:00, to include weekends.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Due to the nature of this role, we require all applicants to be over 18 to apply

At a glance:

Role: 7.5T C1 Driver Installer Trainee

Location: South Central CDH (Customer Delivery Hub)

Weekly hours: 41 hours per week

Rate of pay: £12.25 per hour (£26,207 to £32,000 per annum)

Hours of work

 

06:00 - 17:00 Monday to Saturday

 

Our Drivers work 4 days out of 6 (Monday - Saturday) which means you’ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there’s potential to top up your earnings.

  

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

 

What you will be doing:

Your typical day will start with completing all daily vehicle checks and following correct defect reporting procedures. After you have safely loaded / checked your route you will then undertake your deliveries and collections for the day alongside your colleague. 

Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival you will deliver the customers goods to their room of choice and undertake any services that have been booked. These may include:

· 
Installation and disconnection of white goods

· 
Assembly of flat pack

· 
TV installations 

· 
Finally, you will offer to take away the packaging. 

· 
Upon return to the customer delivery hub, you will complete your end of day vehicle check and debrief, ensuring any issues/defects are reported.

John Lewis & Partners is an earned recognition operator and as such, you will be expected to adhere to our high standards of compliance, including adherence to the Highway code, Working Time Directive, EU Drivers Hours Regulations and Vehicle operations.

Required Experience, Skills & Qualifications:

· 
Must be aged 18 or over

· 
A valid C1 Driving Licence (with a maximum of 6 points)

· 
Drivers Certificate of Professional Competence (DCPC)

· 
Drivers Qualification Card (DQC)

· 
Valid Digital Tachograph Card

Essential Experience:

· 
Previous experience driving a 7.5 tonne vehicle  

· 
Strong verbal communication skills both over the phone and face to face

· 
Able to cope with the physical requirements of the role

Desirable Experience:

· 
Good local geographical knowledge

· 
Installation and disconnection of white goods

· 
TV installations

· 
Assembly of flat packs

After completion of Earning Membership ,as a Partner in the John Lewis Partnership you will be entitled to;

· 
25% Discount at John Lewis & Partners on majority of goods

· 
12% Discount at john Lewis & Partners on electrical & white goods 

· 
20% Discount at Waitrose & Partners on majority of goods

· 
The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary

· 
From 4.5 weeks paid holiday per year, increasing with length of service

Work-Life balance:

· 
Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

· 
VIP suites with discounted tickets at the O2 arena

· 
Discounted cinema tickets.

· 
Discounts at numerous restaurants and bars

· 
Exclusive days out for John Lewis Partners and their families

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Note for Internal Partners:

Please be aware that new applications must be started via the internal jobs website . Please follow the links from the Partner Intranet to start your application. Applications from Internal Partners that start from JLPJobs.com will be rejected.

Duties and Responsibilities

Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer service.
As a driver for the Partnership,  you will promote the Partnership brand through a professional and courteous manner to other road users.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/