Associate (Property Management)

Job description

Summary:

The Central London Crown Estate team sits within Managed Services. The team are responsible for managing the Central London property estate for the Crown Estate, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with the client. 
This is an exciting role for anyone who has extensive experience in property management acting as a client portfolio lead or looking to step up into that role.

Overview

We are looking for someone who:

·  Can deliver best in class property management services.
·  Can source and deliver Value Add opportunities for our Clients.
·  Is very commercial in their approach to all aspects of their work.
·  Is passionate about Customer Service and Environmental, Social Governance and can drive this within their team.
·  Can manage a team to their full potential.

What this job involves

·  Ensuring consistent, high quality service delivery across all areas for the Clients where you hold responsibility.
·  Oversee the transition of client/properties in and out of JLL Property Management.
·  Responsible for preparing data for financial reporting.
·  Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales.
·  Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly.
·  Manage performance of third-party suppliers, (agents, solicitors, contractors, etc.) ensuring agreed costs/timescales are adhered to.
·  Review and approve service charge budgets in accordance with RICS guidelines.
·  Review service charge cash flow and budget regularly.
·  Approve service charge reconciliations in accordance with RICS guidelines.
·  Identify and progress opportunities for cross selling activities to the wider JLL teams.
·  Explore and keep up to date with new ideas and initiatives in the market and keep abreast of what our competitors are doing.
·  Actively seek out opportunities for providing added value initiatives for the client.
·  Have a good understanding of market conditions and surrounding opportunities and threats so that we can keep our clients well informed.
·  Develop and contribute to steering group such as the Office and Industrial Boards within management services.
·  Identifying and actioning any asset management / Value Add opportunities.
·  Leading Client meetings where directly responsible.
·  Building strong working relationships with existing clients.
·  Managing and supporting direct reports within the team.
·  Mentoring individuals across the business.
·  Following market trends and being able to discuss these with Clients.
·  Being an expert in terms of commercial business space management and are able to evidence active involvement with a specialist area of business space.
·  Leading and assisting on the right business development opportunities for the Central London Crown Estate team.

Sound like you? To apply you need to be / have:

·  High attention to detail, well organised and a good initiative level.
·  A team Player in a fast-moving dynamic team.
·  Show the ability to cross sell other services within JLL.
·  Be adaptable and above all keen and enthusiastic.
·  A desire to progress and generate new business.
·  Ability to build and maintain effective relationships both internal and external to JLL, including with clients.
·  Forward thinking and proactive.
·  Can supervise and develop team members.
·  Excellent presentation skills.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.