店铺主管 Responsible

Job description

Job Position: Responsible

职位名称：店铺主管

REPORTING TO: SECTION MANAGER (Deputy Manager)

汇报线：部门经理

Zara opened its first store in the coastal town of A Coruña in the northwest of Spain in 1975. Zara has over 2,100 stores strategically located in leading cities across 88 countries. Zara's designers and customers are inextricably linked. Specialist teams receive constant feedback on the decisions its customers are making at every Zara store. This feedback inspires Zara's creative team which is made up of over 200 professionals.

1975年，Zara在西班牙沿海城市拉克鲁尼亚开设了第一家店铺，至今Zara已经有超过2100家门店位于88个国家的主要城市。Zara的设计师和顾客紧密相连，专家团队定期收到每家店铺的顾客反馈，这种反馈激励着Zara超过200专业人士的创意团队更快地做出时尚并贴近顾客需求的服装。

MAIN RESPONSIBILITIES:

主要职责：

Product management: suiting collections to customer's tastes, making orders, returns, ranges, invoice control (incidents) and dealing with complaints. Also responsible for fitting alarms, fitting garments on hangers, folding, stacking, replacing, attending to alterations and orders, and carrying out the inventory for the section.

产品管理：根据顾客的偏好调整商品的系列和种类、商品陈列顺序和区域管理、商品折叠管理、商品返仓管理、商品防盗管理、商品库房陈列管理、商品转移管理以及协助销售数据管理等。

Image: setting up and coordinating garments; controlling the image of the section.

形象管理：产品陈列及店铺的形象管理。

Personnel management: helping the manager in selecting staff to work in the section; evaluating and communicating impressions with the manager; training and motivating the staff in their section; helping the manager organize timetables, holidays, sales periods and bank holidays.

员工管理：协助经理为员工安排工作；培训并激励分管区域的员工；协助经理进行团队工作时间/休假安排。

REQUIRMENT:

职位要求：

Affinity with the product: able to identify with collections;

熟悉公司产品；

Ability to co-ordinate;

具备陈列管理的能力；

Working with customers: enjoy dealing with customers' needs;

善于处理客户的需求；

Qualities for leadership, communication and teamwork;

具备团队领导力、杰出的沟通能力和团队合作能力；

Speak English & Mandarin;

能使用英语和普通话进行口头沟通和书面阅读及写作。