Customer Distribution Order Services Solution Expert

Job description

About the job

Report to: Customer Distribution Order Services, Asia Pacific
Come to help us to fulfil the demands of customers and make history together in AP on customer distribution!

CDOS team is responsible for maintaining an efficient replenishment of CDC/CPUs, controlling the Range-set up, monitoring the order flow and securing a qualitative information flow to concerned parties, we are going to run customer distribution in 5 AP markets(CN/JP/SKr/AU/IN)

Your assignment
• Lead the work within the region and support global to continuously improve solutions / systems with the aim to increase efficiency, lower costs and improve customer availability
• Be responsible for organizing and leading trainings for solutions/systems to build up skills and knowledge within the team and secure 2nd level support
• Work together with the Solution owner or the relevant person on new system implementations (e.g. Business Acceptance Test, Pilot, Rollout)
• Support and secure together with the Process Expert a successful implementation of process improvement initiatives

You need to have:
• 3-5 years' experience within IKEA with proven in depth understanding of solutions/systems and relevant processes and working methods
• Proven computer knowledge such as Access, Excel, Power Point, Cognos
• Be a dynamic, action oriented team player that is self-motivated and confident in making independent decisions
• Strong written and verbal communication skills in English
• 3-5 years commitment in this function as we are building and establishing a totally new function in AP

We look forward to receiving your application before 30/May.

Job ID

268080BR

Removal Date

22/06/2017