Assistant Manager - Treasury Service Delivery - HSBC Operations, Services and Technology - TKH

Job description

Some Careers grow faster than others.

If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Technology and Services

HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.

Global Service Delivery

Within HSBC Technology and Services, Global Service Delivery is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.

Role Purpose

We are currently seeking an ambitious individual to join this team working together with colleagues to define, manage and achieve divisional business targets. In this role, you will:

· Work as part of the Treasury Services Delivery team within Global Custody ASP to process cash related instructions & liaise with relevant parties (clients/ internal depts) in order to ensure that all cash activities are processed in a smooth manner.
· Customers are fund/ investment managers who contract with HSBC for Global Custody activities. Other stakeholders are internal departments
· Ability to work as part of a client servicing/ instruction processing team essential, dealing with the cash processing for a number of accounts
· Ability to work efficiently, whilst building an understanding of the business/ operational environment in which the candidate is working to better comprehend how the activities which are carried out in the Treasury Services Delivery team link

Desired profile

·  Relevant experience in a supervisor role of Treasury Function or related Banking / Finance Field
·  Proven ability of service quality management
·  Detail oriented and ability to meet stressful cut-off time.
·  Proven ability to implement control framework into operations and ensure operational effectiveness
·  Proven stakeholder management skillset including client's communication and internal stakeholder management
·  Strong communications skills in English (written and verbal) important

You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***