Greeter Shenzhen Futian CBD Sub-Branch HSBC China(Pearl River Delta)

Job description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

1. To greet customers at the first point of contact as soon as the customer approach branch

2. To direct customers to relevant Premier Relationship Officer (PRO or answer customer's simple enquiries if PRO is occupied

3. To handle HSBC Premier accounts and follow up work

4. To provide excellent service to customers through introducing appropriate banking services by understanding customer needs

5. To provide assistance in queue management and branch merchandizing display

6. To back up PRO who is on leave or during lunch time

7. To deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

1. Good communication skills;

2. Bachelor degree above;

3. Good team work sense;

4. Detail-orientated and well-organized

5. Smart, Outgoing;

6. Fluent English and Cantonese speaking;

7. Able to handle multi task and patient

You'll achieve more at HSBC.
www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited