Business Analyst - HSBC Operations, Services and Technology

Job description

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Business Analyst .

Principal responsibilities​

· To maintain close communication with business users and IT teams and coordinate requirement analysis activities
· To facilitate product backlog preparation with business product owner with well defined user story
· To conduct in depth requirement analysis, define and prepare business specification, compile test cases and support business testing
· To lead medium sized project implementation from request initiation to completion
· To propose, review business requirements and ensure they align with global standards
· To attend user queries in timely manner
· To ensure all development, testing tasks are traceable to the requirement and user story

Desired profile

Qualifications :

Requirements​

·  University level degree or equivalent experience in computer science or a related field
·  Working experience in Business Analyst
·  Solid Business Analyst experience in writing user stories
·  Experience in JIRA and Confluence
·  Solid domain knowledge and business analysis experience in Receivables and or Cash management would be an advantage
·  Excellent communication skills, able to articulate and drive discussion across business functions and stakeholders
·  Excellent problem solving and User presentation skills
·  In depth analytical, logical mindset and troubleshooting personality
·  Strong customer focus and commitment to delivery
·  Maintain can do attitude and stay positive towards challenges
·  Being open, dependable, connected and align the HSBC values
·  Ability in working under pressure
·  Strong interpersonal and presentation skills with good command of written and spoken English
·  Good command of spoken Mandarin would be an advantage

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.