Business Analyst - CTA GLOBAL OPS_API WORKFLOW

Job description

In this role, you will:

· Lead transformation project in order to deliver an agreed set of business objectives and meeting the overarching program strategy.
· Under guidance from Workstream Lead and Process Consultants, support delivery of the Transformation Programmes, also work in partnership with executives, leaders and teams across the functional and geographic landscape.
· Engage and manage a wide spectrum of stakeholders and partners across the bank.
· Support the transformation of customers end to end journeys. This will be achieved through the application of reengineering, continuous improvement, Lean six sigma, agile, migration, production management tools, API, Workflow, Robotics Process Automation and cognitive technologies.
· Embed change, continuous improvement, identify and mitigate key risk, influence and manage stakeholders, build strong relationships to enable the change.
· To deliver the ASP Ops International Markets Transformation Programmes.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Desired profile

Qualifications :

·  University degree holder Experience working on process improvement initiatives in HSBC or other large organizations. Financial services organization experience highly preferred.
· 
Proven track record of building, fostering and maintaining best practice solutions and tools to improve and optimize work flow, identify opportunities for synergy and integration, simplify complex process and maximize production with fewer resources.

· 
Track record of execution on Lean Six Sigma or Process Improvement projects to successful completion is an advantage.

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Experience in achieving objectives effectively and efficiently.

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Demonstrated ability to build professional relationships with stakeholders using formal and informal networking skills.

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Demonstrated ability to define a problem, assess it and propose solutions based on facts and data.

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Proven experience and application in process variability reduction and waste reduction such as LEAN and Kaizen principles is an advantage. Ability to demonstrate customer centric thinking, drive process design activities and provide suggestions on design.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***