Analytics SME - Retail Banking and Wealth Management

Job description

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Analytics SME .

Principal responsibilities

· ​Regional representative of the global team that has ownership of Adobe Analytics
· Evangelising best practices for the use of Adobe Analytics to drive improvements in customer experiences
· Providing third line support for Analytics implementations and Web Analytics initiatives.
· Feeding into the global team analytics roadmap for improving Web Analytics maturity, taking into account any new requirements that are coming through the local markets.
· Helping drive the upgrade of Adobe Analytics Tag Libraries and the implementation of best practice data processing and classification techniques within the tool as per the global roadmap.
· Helping prioritise effort and support requests for Adobe Analytics. Assisting with onboarding and offboarding data sets to and from Adobe Analytics

Desired profile

Qualifications :

Requirements

·  Demonstrable deep understanding of Adobe Analytics including data processing logic and administrative functions.
·  Understanding of marketing technologies and digital advertising measurement.
·  Understanding and hands on experience of Adobe Analytics.
·  Strong understanding of Tag Management and Data layer creation and management
·  Strong Analytical and Presentation skills.
·  Proven ability to influence teams without direct leadership authority
·  JavaScript experience as both a language and as part of a core framework such as dojo, jQuery, angular and react
·  Understanding of agile delivery principles and quality software engineering processes and practices
·  Strong understanding of Digital business, while experience with ecommerce, travel, lifestyle, and or other consumer product development is a strong advantage.
·  A strong problem solver, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
·  Customer focussed, results based approach, able to deliver to deadlines
·  Demonstrates flexibly when addressing shifting or competing priorities.
·  Bachelor's degree or equivalent preferable.
·  Energetic, positive attitude and team player.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.