Sales Operations Associate

Job description

Job ID 1018089 Date posted 2/28/2018 Primary Location Chennai, Tamil Nadu, India Job Category Sales Operations Schedule Full time Shift No shift premium (India)

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Sales Operations Associate

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

Responsibilities:

·  Performs routine tasks under general supervision in support of sales processing.
·  Demonstrates capability in at least one of the following sales processing areas: pricing and creating quotes for less- to moderately-complex deals
·  registering information and producing documentation
·  order execution, billing and invoice production
·  configuration of order systems according to process standards
·  Enters and checks data for completeness in electronic and paper sales processing and documentation systems
·  identifies and routes incomplete information to senior staffers for resolution.
·  Generates standard reports, documents, and dashboard information refreshes
·  implements changes and updates to reports, forms and processes as directed.

Education and Experience Required:

·  Full-time Bachelor's degree mandatory.
·  Typically 1 - 2 years experience

Knowledge and Skills:

·  Clerical and administrative skills, including data entry, proofreading, advanced filing and document management
·  Proficient with standard word processing, spreadsheet, and presentation software packages
·  Developing expertise with electronic sales documentation, order management, and bid and quote systems and tools, including standard report generation and data search.
·  Understanding of basic order processes, systems configurations and documentation requirements
·  Written and verbal communication skills
·  mastery in local language and moderate to high proficiency in English.
·  Ability to effectively communicate issues and request resolution from more senior staff.

Hewlett Packard Enterprise Values:

Partner. Innovate. Act.

We live by three core values that drive our business.

Simplified, we are good partners, great innovators and we make things happen.

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.