Public Sector Account Project Manager

Job description

Job ID 1030939 Date posted 9/4/2018 Primary Location Georgia, United States; District of Columbia, United States; Texas, United States; Maryland, United States; Virginia, United States Other location All,District of Columbia,United States of America;All,Georgia,United States of America;All,Maryland,United States of America;All,Texas,United States of America Job Category Services Schedule Full time Shift No shift premium (United States of America)

Are you looking for a Program Manager role? What if it could be with one of the most impactful IT companies in the world?

At Hewlett Packard Enterprise (HPE), we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. Our legacy inspires us as we forge ahead, focused and dedicated to helping our customers make their mark on the world.

What sets us apart? Our people. Our people’s relentless commitment to partner, innovate, and act.

If solving the world’s biggest technology challenges sounds like the right career path for you, read on.

About the Public Sector Account Project Manager

HPE Pointnext is currently seeking highly qualified and motivated candidates r a Public Sector Account Project Manager to be located anywhere in the US with access to a major airport. No relocation assistance available.

Position is expected to include 30% domestic overnight travel but is subject to change due to the needs of the business.

As the Public Sector Customer Project Manager (PM), you will support dynamic customers in a HPE High Performance Computing environment. The successful candidate will function as the Operational focal point between client and the Project management Office (PMO) to include installation, resource schedules, and maintenance support issues with Customer Service Manager (CSM). You will participate in regular face-to-face client service delivery meetings to review customer account issues, address concerns, and discuss process improvement initiatives are in scope.

You must have the ability to handle day-to-day operations oversight, as well as to independently drive and own all project elevations and escalations to completion.

You will develop documented processes and review within the PMO for efficiencies for compliance to this and additional projects regarding installations, software entitlements, etc., and will also work with the Database Technical consultants within the PMO to prepare trending /analysis for customer quarterly review meetings.

You’ll have the opportunity to work on the products we deliver and support, while gaining experience as a Public Sector Account Project Manager, which can lead to future careers within HPE.

Responsibilities

As the Public Sector Account Project Manager, you will:

·  support Public Sector projects including handling day-to-day operations oversight
·  independently drive and own all project elevations/escalations to completion
·  participate in regular face-to-face client Service Delivery meetings to review customer account issues, address concerns, and discuss process improvement initiatives which are in scope
·  manage stakeholder relationships, project support team members, and third party vendors to ensure scope and customer satisfaction levels are met
·  monitor performance and trends via reporting
·  perform other duties as assigned

Qualifications

Position is expected to include 30% domestic overnight travel so ability and willingness to travel to that extent is required.

Education and Experience Required

·  Bachelor’s degree, or compensating experience (see below)
·  5+ years’ experience in project management or in like roles/businesses
·  Without Bachelor’s, an additional 2 years relevant experience for a total of 7+ years
·  PMI Project Management Professional (PMP) certification preferred but not required

Knowledge and Skills Required

·  Demonstrates the basic knowledge of key operational policies, processes, and methodologies applicable to project management
·  Understands project management methods
·  Strong customer satisfaction skills
·  Ability to multi-task
·  Strong verbal and written communication skills; presentation skills a plus
·  Ability to work effectively independently and within a collaborative team environment
·  High Performance Computing / Infrastructure experience ideal
·  ITIL certification a plus
·  Knowledge of HPE and SGi compute equipment preferred but not required
·  3PAR/MSA knowledge a plus but not required
·  Proficiency in Microsoft Office suite, forecasting / budgeting

Thanks for taking the time to review our job! If you think it is a match to your experience and interests, please apply today—we are eager to learn more about you! If you know a friend who may be a fit for the job, please refer them.

If you are seeing this job posting somewhere other than the HPE Careers website, you may apply by following these instructions:

1. Log onto www.hpe.com/jobs

2. Sign in, or create and confirm an account

3. Click “Search Jobs”, then enter job number – 1030939

4. Complete full application process

Hewlett Packard Enterprise Values

·  Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
·  Bias for action: We never sit still - we take advantage of every opportunity
·  Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. below, or directly via our Careers Portal atwww.hpe.com/careers

About HPE Pointnext Global Shared Delivery

HPE Pointnext Global Shared Delivery (GSD) works hand-in-hand with the largest commercial and public sector customers globally to effectively manage their IT needs across their businesses, and around the world.  Delivering the operational stability, cost reductions, flexibility, resiliency and scalability enterprise customers demand, Pointnext has been recognized for its leadership in enabling these customers to create new growth strategies and revenue opportunities, while maximizing their IT investments and increasing their business agility.

The complexity of technology deployment, management, and support is creating demand for evolved technology support service offerings that meet performance, cost, availability, reliability, security, and scalability demands. The appetite for Pointnext Support is expanding rapidly as enterprises of all stripes realize they can't “do it all". 

About HPE Pointnext

HPE Pointnext is a global service provider and business integrator delivering solutions with speed, power, precision, and passion.  HPE is responsible for the development and delivery of the IT infrastructure solutions at the core of the world’s largest and fastest growing organizations, which includes servers, storage, networking, technology services, converged data center infrastructure, Telco and cloud solutions. As part of HPE, Pointnext provides world-class support and consulting services for Hewlett Packard Enterprise products and solutions. 

Pointnext assists clients in realigning their IT strategies and making the best use of technology to create or capitalize on business opportunities. We offer onsite services, Internet and global technology solutions to multi-site, multi-national businesses, including manufacturing, telecom, automotive, energy, financial services, and other key industries.  Services range from warranty and product support to proactive mission-critical and business continuity services, deployment and performance services, security, and integrated support for complex multi-vendor environments.

About Hewlett Packard Enterprise

Tomorrow belongs to the fast, and Hewlett Packard Enterprise is in the acceleration business!

To help companies accelerate, we’ve created a new company, one that defines transformation—and defies “business as usual”. In the fast-paced, quick-release environment of the future, you need to be constantly ready for change, be resourceful, and be highly adaptable to the ever-changing business landscape.

HPE is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Hewlett Packard Enterprise is not only the company best equipped to build a bridge from where enterprise IT is today, to where it needs to be, but HPE is also an incredible place to build a career. As the only company that brings it all—software, hardware, services, and talented people with the right mindset—we help organizations innovate, stay competitive, and quickly turn ideas into value.

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.