Customer Delivery Specialist - Japanese Speaking

Job description

Job ID 1033007 Date posted 10/31/2018 Primary Location Kuala Lumpur, Malaysia Job Category Services Schedule Full time Shift No Shift premium (Malaysia)

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.  

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Financial Services is uniquely positioned to help customers move to the New Style of IT by providing:

- Investment solutions that enhance business flexibility and agility

- Investment expertise on a globally consistent basis

- The capability and control to scale technology with speed and confidence

We help customers build IT investment strategies that support transformation and the ability to deliver on business goals.

Job Descriptions

·  Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
·  Works on problems / projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action.
·  Acts as an informed team member providing analysis of information and limited project direction input.
·  Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendation.
·  Owns a moderately complex operational process, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
·  Acts as a proactive team member and may act as a project leader on small projects.
·  Produces moderately complex process deliverables, analyses and reports using business applications and provides input to recommendations.
·  Implements process refinement and improvement by applying a developing understanding of internal business processes and policies.
·  Evaluates a variety of moderately complex business issues by applying basic subject matter expertise.
·  Developed knowledge and skills with business applications (e.g., Excel and Compass).
·  Ability to work as proactive member of a team, as well as independently.
·  Developing understanding of internal business processes and policies.
·  Developing business acumen and understanding of accounting concepts.
·  Works within a broad scope under project manager within own country or sub-region.
·  May have exposure across and/or between regions and with third party

Qualifications:             

·  Language proficiency: Excellent communication skills (e.g. written, verbal, presentation) in  English and Japanese
·  Typically a Bachelor’s degree or equivalent experience and 2-4 years of experience in a business related function, preferably finance, accounting, or compensation.

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.