Client Receivable Analyst (Collections)
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
The Finance team at HPE provides world class decision support driving profitable growth and exceptional shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the company’s regulatory and fiduciary responsibilities with unwavering integrity. Our objective is to display all business activities in a financially correct and transparent manner.
In the Finance division, our reporting and controlling teams are working on tasks like asset management, financial integration of mergers and acquisitions, as well as USGAAP-reporting. Our objective is to display all business activities in a financially correct and transparent manner.
Ensures that the company converts revenue to cash by collecting accounts receivable.
The collections analyst ensures the timely receipt of customer payments putting our customers first according to our HPE culture. To accomplish this, the analyst will seek to understand all issues, internal and external, what is causing the delays and drive the solution in compliance with our company policy and legal requirements.
Responsible for managing all current and past due balances in assigned regional portfolio (Argentina).
Contact customers to gather data, organize, analyze and negotiate to close all issues slowing payment on open receivable balances
Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment
Maintains and build strong relationships with different business partners across the organization
Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
Recognizes trends for non- payment and resolves issues by engaging internal partners
Initiates the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer
Analyzes at-risk customers and recommends account strategies to prevent delinquencies
Education and Experience Required:
First level university degree with a focus in business or economics recommended or equivalent experience
Typically, 0-2 years of experience
Knowledge and Skills:
Intermediate written and verbal communication (English)
Good written and verbal communication, negotiation, and conflict resolution skills
Good influence skills
Good problem-solving skills
Good prioritization skills
Basic accounting knowledge
Basic understanding of company's order management process
Basic understanding of company's dispute management process
Basic understanding of collection processes and financial concepts
· A competitive salary and extensive social benefits
· Diverse and dynamic work environment
· Work-life balance and support for career development
· An amazing life inside the element! Want to know more about it?
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.