Business Intelligence Reporting Analyst – Graduate Program

Job description

• MAIN RESPONSIBILITIES:

· Manages customer routine to moderately complex reporting requests, ensuring data is retrieved and processed within the agreed timelines.

· Performs data quality checks to ensure that the generated output is of high quality, containing correct and complete data.

· Supports Process Owners in the constant enhancement of ongoing projects by providing strong and successful implementation of the changes that need to be applied.

· Formulates ideas of their own, contributing to process improvements and report optimization and standardization.

· Transfers standardized reports to the off-shore team.

· Creates and maintains documentation for all reports owned, using the standard template

· May provide training or fulfill tasks related to internal and customer communication.

· Handles ad-hoc requests received via Tech Direct tool and responds to customers within the agreed SLA.

Current scope of reporting activities

· Report generation through HPE systems of sales forecasting and managing, customer relationship management, pricing, configuration, order processing, etc

· Report generation for internal audit and SOX compliance

· Report generation for the use of different functions involved in Sales and/or Sales Operations

· Report generation for internal use

· Maintenance of existing reporting solutions (ensure recurrent timely refresh, update and generation of completed reports)

· Provides support on own reports and other reports completed within the team

· Answers to business questions related to the reporting assets and environment

Process improvement responsibilities

· Is able to provide the requested report starting from a description of business requirements and customer needs

· Ensures and maintains a solid, efficient and consistent process for generating reports

· Uses experience and knowledge to improve reporting processes used on daily basis

· Proactively looks for and provides solutions to improve day to day business

Desired profile

GENERAL JOB REQUIREMENTS:




· Educated to Bachelor degree level

· Strong, proven English language skills – both verbal and written (good command of another foreign language is an advantage)

· Ability to work both independently and in a team and to show initiative

· Ability to work with management

· Medium to advanced Microsoft Office knowledge (Excel)

· Medium level in database knowledge (SQL or PL/ SQL or T-SQL)

· Accountability for tasks assigned

COMPETENCY REQUIREMENTS:




· Goal Oriented

· Customer oriented – keep customer always in mind

· Hardworking, honest, team player

· Analytic thinking

· Good communication skills (proactive communication, good questioning and listening skills)

· Good understanding of cultural differences