Business Development & Customer Success

Description de l'offre

Operations: Identify and optimize internal processes (team communication, logistics, organization, etc.) and external processes (customer service, operations, etc.)Respond to customer requests from Hector Kitchen: provide reliable support for customers by answering their questions over the phone, in writing or through online chat.Improve the development and operation of the service: generate and implement fresh vative ideas.Solve and correct potential problems independently: Solve problems with concrete solutions.Partnerships: Help build long-term relationships with Hector Kitchen's current and potential partners and influencers; additionally seeking new opportunities.

Analyze customer trends and behaviors: Communicate with internal stakeholders to meet high quality standards. Moreover, address customer requirements and ensure functionality is properly deployed and processed.
Non cadre

Profil recherché

Academic training: Minimum BA / BS or equivalent (Masters preferred).Language requirements: perfect French is compulsory (written and oral); a good level of English is welcome.Analytical skills: Perform quantitative and qualitative analyses, with proven results, and make practical recommendations. Very good use of Microsoft Office.Communication skills: Able to effectively communicate, both orally and written, in an adaptable manner.Operational and problem-solving skills: Identify operational inefficiencies and quickly find optimal solutions.

Project management skills: Confident to work under pressure, very well organised and can swiftly solve the daily demands and problems of our dear customers.

À propos de Holidog

Want to be part of a dynamic and international team in a  fast-paced industry?
Willing to actively learn and take on responsibilities in an innovative company?
Are you a French native speaker, with drive and determination?


Holidog, the leading pet-tech company in Europe, is currently looking for a talented intern to join its fastest-growing venture, Hector Kitchen. The initiative improves the health and well-being of pets, through a tailored and innovative approach to their nutrition.
https://www.hectorkitchen.com/.\n