CHARGEBACK & CREDIT MEMO SPECIALIST
United States
Job description
MISSION :
· Research and validate deductions (non-compliance or return)
· Process credit memos
· Extract support data
· Challenge and dispute invalid claims
· Correspond with customers to negotiate settlements and resolve disputes
· Work closely with outside parties (customers, freight handlers etc.)
Desired profile
PROFILE:
· High School diploma (or equivalent experience)
· 2 years of experience in similar field.
· SAP experience preferred.
· Experience with MS Excel.
· Good organizational and communication skills