Il y a 18 joursGeneral Electric

Sr UX Design Researcher

  • ჭიათურის რაიონი (ჭიათურის რაიონი)
  • Développement informatique

Description de l'offre

Additional Cities

Atlanta, Chicago
Career Level

Relocation Assistance


GE Transportation
Business Segment

Transportation Digital Solutions

Digital Technology

United States
Additional States/Provinces

Georgia, Illinois
Postal Code

Role Summary/Purpose

As a Sr. UX Design Researcher, you will lead a major product UX engagement, contributing to the understanding of our customers and the users of our products and help shape an industry. You will lead small to medium sized enterprise projects, partnered with an Interaction Designer, working as a team throughout the design and development lifecycle. As one of the first to join this new design team, you will have a big impact on design decisions, and work as a strategic partner with product teams.
Essential Responsibilities

In this role, you will: 

·  You understand and champion the importance of research to the design process and act as an active member of the user experience team
·  Contribute to the discovery, execution, analysis, and synthesis of user research  
·  Advocate for user research and help champion buy in from stakeholders and businesses 
·  Participate in discussions and activities related to current research projects  
·  Contribute to effective documentation of research and testing including notes, photos, video and resulting analysis 
·  Document and communicate user findings through detailed personas, journey maps, and other story telling techniques
·  Begin to lead evaluation of current and emerging design, technology, industry, and market trends
·  Display mastery of Agile / Lean UX methodologies

Basic Qualifications: 

·  Bachelor’s Degree in Cognitive or Experimental Psychology, Human Computer Interaction, Human Factors; or in “STEM” Majors (Science, Technology, Engineering, and Math); or equivalent experience 
·  2 years professional experience with Master’s Degree. 5+ years professional experience with Bachelor’s Degree.; or equivalent experience
  Eligibility Requirements: 

·  Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills
·  Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen 
·  Must be willing to travel up to 25% 
·  Must be willing to work out of an office located in Atlanta, Georgia
Desired Characteristics

Technical Expertise: 

·  Leads and recommends both short- and long-term research activities, contributing to the creation of a research plan  
·  Conducts qualitative and quantitative research activities such as ethnographic studies and usability studies  
·  Expert-level moderation & facilitation skills: leads individual interviews/workshop with individual contributors, as well as group sessions with internal and external stakeholders
·  Creates and communicates research artifacts, findings, reports, and recommendations with stakeholder  
·  Participates in planning of research topics and usability tests and contributes to the analysis and synthesis of research findings 
·  Contributes to management of usage analytics and Voice of the Customer solutions, mining usage data, and communicating findings to stakeholders  
·  High attention to detail; extremely strong written and verbal communication skills  
·  Deep knowledge of research tools and prototyping tools such as Morae Observer, Camtasia, Axure, InVision, and Omniture
  Business Acumen: 

·  Knows key cross-functional concepts that impact the company, business priorities, & organizational dynamics
·  Keeps current on industry landscape and brings new ideas to the team. Maps industry trends to internal vision
·  Joins and participates in industry associations and conferences
·  Explain to various stakeholders through the design thinking process to frame a project and creates artifacts to facilitate shared understanding of business benefit
·  Understands key principles of design thinking and research, what it is and why it is important. Explores all ideas, regardless of their source
·  Identifies new project opportunities based on design thinking principles and prior outcomes
·  Understands that designing, validating, developing and deploying products and services for infrastructure-level domains requires attention to complexities between systems Leadership: 

·  Translates user-centered design requirements into technical implementations for projects. Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives
·  Keeps participants focused on task and end process. Guides participation to include all present; solicits information about absent stakeholders
·  Expresses technology options to collaborators on cross functional teams. Goes beyond merely suggesting design technologies and clearly articulates the rationale and benefit of design technology choices
·  Understands the value of a rigorous and transparent decision-making process Personal Attributes:  

·  Works with cross-functional teams and cross-business teams and assist in driving broad-reaching solutions across the function / business
·  Influences change through others and begins to set a vision for future change; evangelizes the practice of interaction design to GE business leaders
·  Understands the skills necessary for contributing to constructive conversations utilizing active listening and validating the information needs of stakeholders and users
·  Demonstrates a deep passion for learning and courage to push the boundaries of one’s own thinking
·  Acts and decides appropriately when all available information may not be possible to obtain 
·  Demonstrates the ability to connect, extract information, and communicate with customer groups 
·  Asks questions appropriate to translating an abstract problem into a roadmap for identifying solutions  
·  Pilots new ideas and processes that have not been utilized before
About Us

AtGE Transportation , we are in the business of
realizing potential. We are a global technology leader and supplier of equipment, services and solutions to the rail,
mining, marine, stationary power and drilling industries. Our innovations help customers deliver goods and services
with greater speed and savings using our advanced manufacturing techniques and connected machines. Our digital
solutions , which provide data-driven insights to improve efficiency, utilize Predix – GE’s cloud-based operating
system for the Industrial Internet. Established more than a century ago, GE Transportation is a division of the General
Electric Company that began as a pioneer in passenger and freight locomotives. That innovative spirit still drives GE
Transportation today and is strengthened by our ability to serve customers more holistically through the GE Store – a
global exchange of knowledge, technology and tools across all GE businesses that ultimately provides better
outcomes for customers. GE Transportation is headquartered in Chicago, IL, and employs approximately 10,000
employees worldwide.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening.
Primary Country

United States
Primary State/Province

Primary City