Sales Operations Specialist

Job description

3103319
City

Atlanta, Other
Career Level

Experienced
Relocation Assistance

No
Business

GE Power
Business Segment

Power Automation & Controls
Function

Sales
Country/Territory

United States
U.S. State, China or Canada Provinces

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Postal Code

30339-8402
Role Summary/Purpose

This tactical Sales Operations Analyst role will provide critical operational support to GE’s field sales team and sales management, and act as an integral link between the Sales organization, and other corporate support functions (e.g. Finance, Legal, Human Resources, Marketing, Product, IT, and Product Management). This role will require a strong working knowledge of the business selling cycle and commercial processes, as well as the expansion, adoption, and utilization of sales tools.
Essential Responsibilities

As the Sales Operations Analyst, you will:

·  Maintain Salesforce effectiveness,
productivity analysis, allocation of resources and territory coverage, Salesforce CRM platform and
tools, and lead for commercial planning and forecasting  
·  Work crossfunctionally
with the primary objective of enabling field team and sales leadership to make
effective, analytically driven, and strategic operating decisions
·  Develop solutions within
Salesforce and other commercial tools to support critical business needs and meet project
objectives, client requirements and business goals  
·  Manage daily support and
maintenance of internal Salesforce instance, and conduct long-term improvement operations to
ensure compatibility with evolving mission requirements 
·  Communicate with project
managers, clients, and other developers to design cohesive project strategies and ensure effective
collaboration throughout all phases of development, testing and deployment 
·  Drive
Salesforce.com architecture and design decisions with best practices in enterprise architecture
standards, i.e., Security, Performance, Design & Development, and Application
Governance  
·  Lead functional and technical solution design activities, and the
creation of application and integration design documents that leverage Salesforce.com best
practices 
·  Provide guidance on Salesforce.com environment and release
management  
·  Manage expectations
·  Negotiate solutions to complex
problems with both business teams and IT peers  
·  Support and troubleshoot
key implementation and on-going issues, and demonstrate ability to drive a successful
resolution
Qualifications/Requirements

·  Bachelor's Degree in Business, Communications, Marketing, Technology
(MIS)
·  Minimum of 5 years of experience in a Business Analyst or strategy related
role
·  Minimum of 3 years of experience in Sales Operations

·  Minimum of 3 to 5 years of CRM,
in particular Salesforce (certified Salesforce Administrator)

Desired Characteristics

·  Familiarity with data analysis tools and methodologies
·  Strong consulting, problem
solving, and critical thinking skills
·  Proficient in Microsoft Office (Outlook, Excel, Word and
PowerPoint)
·  Experience leading projects in process improvement, change management,
organizational transformation, requirements management, and/or
facilitating workshops
·  Collaborative and consultative work style
·  Strong written and
verbal communication skills

About Us

GE is the world’s Digital Industrial Company, transforming industry with software-defined
machines and solutions that are connected, responsive and predictive. Through our people,
leadership development, services, technology and scale, GE delivers better outcomes for global
customers by speaking the language of industry.

GE Power is a world leader in power generation with deep domain expertise that helps customers
deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry
with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant
solutions and our data-leveraging software. Our innovative technologies and digital offerings help
make power and water more affordable, reliable, accessible and sustainable.

GE offers a great work environment, professional development, challenging careers, and
competitive compensation. GE is an000845%20EEO%20combined.pdf>Equal Opportunity Employer . Employment decisions are
made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation,
gender identity or expression, age, disability, protected veteran status or other characteristics
protected by law.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.