25 days agoGeneral Electric

Laser Field Service Engineer - Cincinnati, OH

  • Ohio (Bureau)
  • Bachelor's Degree
  • Design / Civil engineering / Industrial engineering

Job description

3260630
Additional Cities

West Chester, Cincinnati, Houston
Career Level

Experienced
Relocation Assistance

No
Business

GE Aviation
Business Segment

Aviation Additive
Function

Services
Country/Territory

United States
Additional States/Provinces

Ohio, Texas
Postal Code

45069-3807
Role Summary/Purpose

GE Additive is seeking a driven and talented individual to serve as a Laser Field Service Engineer supporting customer requirements as it relates to installation, maintenance and service of metallic additive systems on customers' site / property. These activities contribute to, maintain, repair and refurbish sold or existing products.
Essential Responsibilities

In the role of Laser Field Service Engineer, you will:

·  Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for Laser systems in your assigned region or coverage area

This will include:

·  phone & email support

·  onsite visits for installation

·  basic onsite training

·  PM

·  calibrations

·  and emergency service

·  Be responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer

·  Be a major contributor to the development of an operational year plan for own department activities of the team

·  Suggest improvements in products, processes and procedures

·  Work together with people from the business unit

·  Work on the basis of predefined contracts and frameworks

·  Document service requirements according to specifications

·  Provide customer support in the application of our 3D metal printing systems

·  PLEASE NOTE: The preferred location for this position is West Chester / Cincinnati, OH. However, other US locations may be considered under related postings
Qualifications/Requirements

Basic Qualifications

·  Bachelor's degree from an accredited university or college {Or an Associate's Degree (2 year Technical degree) from an accredited school or institution with a minimum of 2 years of experience in Services; OR a high school diploma / GED with a minimum of 4 years of experience in Services or 4 years of relevant Military experience}

Eligibility Requirements

·  Ability and willingness to travel domestically and internationally ~50% of the time

·  Possesses a Passport or the ability to obtain a passport for international travel as needed

·  PLEASE NOTE: The preferred location for this position is West Chester / Cincinnati, OH. However, other US locations may be considered under related postings
Desired Characteristics

·  Background in service on / with mechanical, vacuum, electrical, and electronic systems

·  Experienced with AM, preferably in AM service

·  Field service experience in industrial 3D printing industry or similar industry, such as: semi- conductor industry, healthcare industry, electrical / mechanical / machinery industry

·  Enjoys solving complex technical problems

·  Enjoys a challenge

·  Good student - Enjoys learning

·  Team player - Ability to work cooperatively within a group

About Us

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. At GE, developing people is embedded in our culture and integral to our growth. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Primary Country

United States
Primary State/Province

Ohio
Primary City

West Chester