Controls Support Engineer GToOEM m/f

Job description

Job Number

2790477

Business

GE Power

Business Segment

Power Power Services

About Us

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Posted Position Title

Controls Support Engineer GToOEM m/f

Career Level

Experienced

Function

Services

Function Segment

Field Services and Maintenance

Location(s) Where Opening Is Available

Switzerland

City

Baden

Postal Code

5401

Relocation Assistance

No

Role Summary/Purpose

The Global Product Line organization is one of three organizational pillars in Power Services and is responsible for global volume, profitability & growth in terms of market share, TAS, SAS. The product lines will develop the global product roadmap and deliver a competitive product portfolio to support growth. They will also manage and plan technology investments, commercialize new products and lead complex or 1st-time projects in co-operation with the regions.

Essential Responsibilities

The GT oOEM Product Line organization is in charge of the global strategy definition, implementation and business results for the targeted platforms.
The Commissioning Support Engineer will be directly responsible for the commissioning and tuning support of the site team.

In this role you will be accountable for the success of the Commissioning comprising of briefing, guiding and supporting the commissioning and tuning teams either remotely or on site during execution for GT oOEM fleets. This position will report to the Product Line Operations Support Leader GT oOEM.

This is a critical role on the GT oOEM Operations team where you will have significant opportunity to demonstrate your creative problem-solving, technical, communication and process skills in a complex, global and fast-paced environment. Critical interfaces will be with the GT oOEM FS and Engineering organizations as well as external partners and the GT oOEM leadership team. The role will play a major part in delivering the GT oOEM strategy and driving customer satisfaction across GT oOEM operations.

·  Support projects in Commissioning & Tuning covering the GT oOEM target fleets
·  Develop & run a robust process for technical briefing of site teams prior to execution
·  Provide support and technical input to the development of field work instructions and documentation for use at site
·  Support, develop & deliver training in commissioning/ tuning
·  Supports Engineering & Field Service in site tools development
·  Interfaces with Engineering teams on NPI developments & concurrently creates the relevant field requirements in line with NPI introduction
·  Provides coaching and support in field processes & problem solving techniques for the product line
·  Participate & represent the Product Line in technical reviews

Desired profile

Qualifications/Requirements

·  Bachelor's degree from an accredited university in Engineering, Business or other technical or business related field
·  Significant experience in the Gas Turbine Field Service on gas turbines or their controls/ DCS systems, therefrom several years experiences on gas turbines of the oOEM fleet, added by experiences in Engineering, Manufacturing or Product Management sectors
·  Experience in Controls, Commissioning or Tuning on oOEM products
·  Willingness and ability to travel minimum 30% of the time
·  Fluency in English

Desired Characteristics

·  Strong interpersonal and leadership skills
·  Strong oral and written communication skills
·  Experience working in a global environment with multicultural teams
·  Experience in a service environment and/or with repairs projects/workshops
·  Experience with business development and strong customer service mindset
·  Strong IT skills in Office, Primavera/MS Project, Visio Support Central/SharePoint
·  Knowledge of related product line engineering, offerings, services and associated markets
·  Effective team building, influencing and problem solving abilities
·  Strong analytical, project management organizational skills
·  Integrity: accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
·  Clear thinker with an ability to focus on the “critical few” issue/priorities. Able to communicate messages clearly and concisely. Ability to translate strategy into business objectives