Talent - Learning & Development - Program Administrator

Job description

We call our human resources group the Talent Team, and this reflects how important our people are to the success of the EY organization. Working with the Talent Team, you’ll help develop and execute our people strategy, which provides the programs, measures and tools that help our EY member firms' employees achieve their goals. You might develop and implement strategies for performance management, leadership development, learning, training tools, compensation, recruiting, new joiner orientation, reporting processes or other initiatives.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Key Responsibilities:
·  Work with program managers to identify training program requirements especially administration to ensure proper and consistent organization across Greater China
·  Identify target participants and manage communications with participants, including logistics and pre-work communications
·  Communicate with facilitators  regarding logistical arrangements of training programs and arrange meetings that are required for the programs
·  Work with Global Shared Services (GSS) Dalian People Shared Services to manage training logistics in the learning administration system
·  Monitor the program budgets and highlight potential budget overruns
·  Arrange meals, hotels and flights for courses that require participants to travel
·  Work with service line group administrators regarding course registrations and attendance swaps, and timely update registration lists with group administrators before commencement of programs, as well as informing instructors of the changes
·  Analyze training data (e.g. evaluation, interviews) to provide meaningful findings to address business needs
Qualifications, Education and Certification
·  At least 2 years of relevant working experience, with a strong administration background
·  Experience in a training department is a must
·  Able to provide pragmatic analysis and solutions to business needs
·  Project management, relationship management, program administration and management and venue management skills
·  Effective communicator and active listener with the ability to respond to others and develop ideas
·  Proficiency in oral and written presentation skills, in English, Cantonese and Mandarin
·  Quality and detail oriented
·  Good team player
·  Proficiency in MS Office, including Word, Excel and PowerPoint