38 days agoErnst & Young

Receptionist

  • Chicago (Cook)

Job description



This position is an integral part of the Workplace Services Team and is responsible for providing daily

support for many office functions, including, but not limited to: handling workspace reservations (hoteling), setting up meeting rooms, ordering catering and office supplies, operating office machines and audiovisual (AV) equipment, and assisting with routine office tasks.

 

Essential Functions of the job:  

· 
Performs various workplace tasks as needed, such as: taking inventory and ordering supplies, moving boxes; rearranging tables and chairs; catering setup; kitchen restocking, coordinating external messenger services, covering the front desk and phones, accepting deliveries and preparing shipments, record-keeping, binding, scanning, photocopying, and ordering business cards, materials and periodicals.

· 
Understands how to operate general office machines, AV equipment and printers. Follows routine checklists to make sure condition of kitchen and office equipment is to standards, and reports to more senior staff about any needed cleaning or repairs.

· 
May be responsible for routine mailroom duties, including: daily sorting, tracking and distribution of mail and package deliveries; operating mail equipment and affixing proper postage; processing mail shipments; and coordinating courier services and deliveries. May bring mail to the post office as necessary.

· 
May assist with front desk duties, including: answering phones and transferring calls; greeting guests; issuing and tracking visitor and temporary-access badges; maintaining maintenance-request logs; and other duties as assigned.

· 
May participate in moving items such as furniture, boxes, copiers and other equipment.

· 
Follows established procurement policies for purchasing workplace supplies and materials. May be responsible for site Procurement Card (“P Card”), including all firm procedures and policies surrounding card holders’ responsibilities.

· 
May review invoices and send to senior staff for approval and payment processing.

· 
Assists with other facilities and workplace functions and office events as assigned.

· 
Understands emergency procedures and may participate in team emergency preparedness. May participate in scheduled emergency training exercises.

·  Performs specialized tasks as assigned.

Analytical/Decision Making Responsibilities: 

· 
Functions as directed and follows established procedures and standards.

· 
Able to identify issues and escalate issues appropriately.

·  May make process improvement suggestions.
· 
Able to work independently and effectively, assuming responsibility for own work with some guidance.  

Knowledge and Skills Requirements:  

· 
Good customer service and communication skills. Works well with others in a team environment.

· 
Good organizational skills and ability to multitask. Ability to adapt to changes in workload and priorities.

· 
Strong work ethic and dependable. Ability to follow directions and uphold quality standards.

· 
Ability to learn and operate EY-specific system tools for workplace reservations, shipping, and facilities and space management.

· 
Good verbal and written communication skills. Ability to handle some administrative tasks, as needed. Responds to customer inquiries in a timely manner.

· 
Strong computer competency in Microsoft Office, Internet Explorer, Outlook and Skype for Business, for communications and online meetings.  

Supervision Responsibilities:

Does not exercise supervisory authority over others.
Receives general supervision. Complete tasks as assigned.

Other Requirements:

This position requires overtime and flexible scheduling as needed

Job Requirements:
Education:

High school diploma or equivalent experience

Experience:

Approximately 1 year of related experience. Some customer service experience preferred.

 

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.