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Offers “Ernst & Young”

days ago Ernst & Young

GDS Tax - GCR Advanced Associate

  • Internship
  • Taguig ( Taguig )
  • Project / Product management

Job description

Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by:

a) Taking care of the complexity of regulatory affairs across multiple jurisdictions

b) Centrally managing the global compliance and reporting activities

c) Controlling the cost of managing compliance across various countries

Each client is referred to as an engagement and the GCS team is responsible forensuring the delivery as per the service level agreements. Globally, tax and accounts preparation activities are conductedmostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to theclient
expectations. A central team (GCS) works with this global network of EY professionals to ensure client’s
compliance and reporting obligations across the globe are met on time. The GCS team project manages the
engagement and together with the client facing teams in Americas, EMEIA and APAC forms the service
managementoffice for the client.

Job purpose :
Handle a portfolio of GCR clients and a team of analysts

Act as the first point of escalation relating to quality and service delivery

Work with Global Engagement Managers and Coordinators to ensure engagements are managed effectively and efficiently

· Understand client requirements and ensure engagement processes meet requirements
Identify pain areas in the processes and create enablers to overcome process issues

Apply project management concepts to manage engagement delivery

· Monitor and flag engagement and people issues to local and engagement leadership
Identify service delivery and process gaps which can be fixed to improve service delivery

Consult with offshore teams on best practices for engagement set up and management

· Responsible for the customer satisfaction scores of the portfolio People aspects:
Act as the SPOC for the respective client facing teams

Manage service delivery expectations for your engagement portfolio

· Develop engagement management knowledge of individuals working on your portfolio
Conduct trainings on client and engagement management concepts to wider teams

· Network with off-shore teams to create and maintain good relationship
Review engagement deliverables and coach staff members on best practices

Identify training gaps for self and team and work with leadership to bridge gaps

Technical skills requirements:
· We are looking for candidates with the following:
2 to 4 years of total work experience

Understanding of backend financial processes of a company

· Bachelors or Master’s degree, preferably Commerce or Business management
Experience in working in a multi-cultural and team environment

Youwill need to:
· Have excellent interpersonal and communication skills - both written and oral
· Demonstrated team management and coaching capabilities
Demonstrate strong organizational skills and structured thinking abilities

Demonstrate strong analytical and project management skills

Demonstrate an eye for detail

Ability to work in ambiguous situations

· Be proficient in Word/PowerPoint/Excel - working knowledge of MS office