Service Sales Support

Job description

职位描述：

Job Description

1. To provide customer-oriented service sales support, with an integrated Ericsson services portfolio;

基于完备的爱立信服务产品组合，提供以客户为导向的服务销售支持；

2. To promote a confluent Ericsson services portfolio towards existing and potential customers, enabled by an innovative business model and straightway marketing approach;

藉由创新的业务和直通市场模式，向现有以及潜在的市场和客户提供融合性的爱立信各种服务产品；

3. Responsible for the corresponding services sales;

负责相关领域服务销售；

4. Managing sales opportunities and develop long-term business growth;

管理各种销售机会并进而发展为长期的业务增长；

5. Work together with local sales organization to strengthen the customer intimacy through the leadership of thinking, to develop and secure the sales opportunities.

配合当地客户销售经理加强在思维领导力方面的客户关系，发现并把握销售机会。

岗位职责：

Job Responsibility

·  Representing Network Services (NES) to support local service sales in the province

代表网络服务部门（NES）专注于支持本地（本省）的服务销售。

·  Proactively collect and interpret relevant market and customer needs and provide timely feedback to local service sales responsible team in the province and sales support team within Service Line, to improve the market and customer understanding and to create more sales opportunities.

主动积极地了解和收集相关市场和客户需求并及时反馈给本地（本省）服务销售负责人以及各个服务产品线的销售支持部门，以此提高各方对服务市场和客户的了解、创造更多服务销售机会。

·  Play as a key communicative channel between sales organization and the service organization in the province, equipped with good understanding of service portfolio and solutions, effectively promote end-to-end communication, and efficiently promote the competitive product solutions to the customers

作为本省客户业务部和服务部门之间的沟通桥梁、并基于对服务产品及解决方案的了解，有效地促进前、后端沟通和理解，有效地向客户提供有竞争力的服务产品方案。

·  To enhance customer recognition and understanding upon Ericsson's service portfolio and solution in the province.

增强客户业务部销售人员及其所负责区域客户对爱立信网络服务产品、方案的认知和认可；

·  To support sales organizations developing business opportunities, improve service value recognition; and to develop local culture and capability of selling services;

帮助销售组织开拓服务机会，提升服务产品价值；提升本地销售组织的服务销售能力和服务销售文化。

·  Actively participate in the customer marketing activities in the province, to establish good customer intimacy and customer understanding.

积极参与客户部组织的市场和客户活动，建立良好的客户关系和客户影响力。

·  To support local account managing Network Service Sales Funnel in the province, follow up sales opportunity and improve service sales order (OB) growth.

参与构建和管理本地（本省）网络服务销售渠道，跟踪每个销售机会，致力于提高服务订单 （OB）的增长。

·  To participate discussing and developing local service sales plan in the province, enhance service sales evolution, proactively engage and secure service line's participation and contribution to provincial service sales.

参与本地（本省）服务销售计划的讨论、制定，专注于服务销售的演进提升，并代表客户部积极主动地获取服务产品线的参与和贡献。

·  Participate, support and coordinate local customer service procurement (tendering) for all service lines

参与、支持和协调相关服务产品在本地（本省）客户部的客户服务采购招标工作。

任职要求：

job requirements:

核心能力：Core competencies

·  Experience in service solutions, service delivery or service sales, and a deep understanding of China's telecommunications services market

从事服务方案、服务交付或服务销售经验, 对中国通信服务市场有深入了解

·  Depth understanding of telecom service entity, product solutions, tools & process and people & organization

对电信服务组织、产品方案、系统流程、人员等有较深入的了解

·  Strong market and customer sensitivity, stronger ability to discover sales opportunities

具备较强的市场和客户敏感性即具备较强的发掘销售机会的能力

·  High level verbal expression skill, writing skill and presentation skill

具备较高的语言表达、文案写作能力和案例呈现能力

·  Good teamwork spirit, communication and team organizational skills

具备良好的团队合作精神、沟通能力和协调组织能力

·  Basic knowledge and or experience in contract management, bidding， commercial and financial areas

有合同管理、招投标、商务及财务方面的基本知识经验

首选技能：Preferred skills

·  Business and commercial knowledge 商务知识
·  Develop sales opportunity 拓展销售机会的能力
·  Good presentation and communication 良好的展示和沟通能力
·  Upper level interpersonal communication and influence skills, deadlock breaking skills 中上水平的人际沟通能力，打破僵局能力，以及个人影响力
·  Teamwork and collaboration skills 团队合作及协作能力

最低资历要求：

Minimum qualification

·  Bachelor degree or above, major in telecommunications, business management or similar

本科及本科以上学历，电信专业、商务管理专业或类似专业

·  3-5 years of experience in service sales or service delivery

在服务销售或者服务交付领域拥有3-5年的业内经验

·  Proficient in English (written and spoken)

英语熟练（书面及口语）

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: China (CN) || || Guangzhou (Canton) || SalesStratMkt&ComMgt

Req ID: 172875