Customer Marketing Engagement Manager Maghreb - Ericsson

Job description

Req ID: 151262

Ericsson Overview

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.

With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Job Summary

As a Customer Marketing Manager (engagements), you will be supporting with customer engagement activities in order to create impactful customer experiences for multiple accounts. You will coordinate with the sales organization to know the ongoing business and capture information about new business opportunities ensuring leads generation for a sustainable growth.

Responsibilities & Tasks

·  Activate customer engagements for impactful customer experiences for the multiple accounts, including support the execution and follow-up of global marketing campaigns related to the customer journey ensuring collaboration between sales and marketing
·  Contribute to the high-performance marketing culture
·  Provide input on content needs to global point of contact for solution marketing
·  Execute customer specific events, workshops and activities based on global campaigns activation plans
·  Support the lead generation process with the customers together with the demands operations team
·  Input to the activation success and suggest needed changes
·  Collect demand generation for selected customer activities
·  Establish relationship with customer counterparts in order to engage early on in the sales journey

Minimum Qualifications & Experience Requirements:

·  University degree in Business, Marketing, Communications or equivalent experience
·  3- 5 years experience in a Marketing Position preferably in Digital/IT Domain
·  Strong understanding of Digital Media, Channels and Tools
·  Customer & Industry insights on the Maghreb Market
·  Market Intelligence Skills
·  Impact Oriented Person with good argumentation skills
·  Ability to influence different decision makers and target groups.
·  Excellent Presentation and Verbal skills
·  Analytical & problem solving skills
·  English and French Fluent

Position is based in Rabat – Morocco .

Only CVs in English will be considered.

*LI-NB1

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Morocco (MA) || North-West || Rabat || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log